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Don Herring Mitsubishi Plano - Service Center

Plano, TX

4.7
206 Reviews

206 Reviews of Don Herring Mitsubishi Plano - Service Center

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May 15, 2018

Recall and Scheduled Maintenance Larry Ashe in the service department is wonderful. He has been my service advisor for over 10 years. I can always count on him to take care of me. H More

by Lfernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
May 13, 2018

Fast service I was expecting to have a 2 hour wait, but it turned into about an hour and 15 minutes. Which was very nice. Edwin was very courteous, I appreciate hi More

by Beverly.smith.07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Pence, Stoney Burke
May 02, 2018

Horrible customer service! I have been having problems with my CarPlay receiver for over a year since I bought my Outlander Sport Limited Edition. No one at Don Herring will hel More

by howieisaacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Ashe, Benny Gonzales
April 27, 2018

As promised I was able to schedule my car maintenance, was met by a service representative when I dropped off the car, received an update call to obtain my appro More

by Good Day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Graham
April 11, 2018

Best Service Around Don Herring has the BEST service around. While their driver, Blase, was taking me home I received a call from my son's school. My son had a ring stuck More

by Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blase and Shaggy
April 08, 2018

Service Nothing bad to say. No complaints. The recall work was done in the time they said it will be done. On time and courteous. Will be seeing them a lot! More

by Valmedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
March 26, 2018

Tire issue Recently had a blown tire 2 months into my outlander ownership. - wood piece that made the tire unrepairable - Scott @ the dealership pulled some stri More

by The showman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Edwin was so helpful! I had an apoinment on Saturday morning and I had to be at work at 10am. Edwin made sure my car was serviced and out on time. I made it to work with ti More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
March 08, 2018

Excellent Customer Service After the Sale I have been a customer of Don Herring Mitsubishi in Plano for over 10 years. I am on my 3rd Outlander Sport purchased through them. I have received ou More

by 911chick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ashe
December 29, 2017

2nd New Car in less than a Week! I needed to run to Don Herrings to pick something up and when I got into my 2014Mirage the tire light came on. I took it into the Service Department More

by wally@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names well-being but the people at the front desk and the finance person were also very helpful and fast.
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