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Don Herring North Mitsubishi
Plano, TX
1,029 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
August 23, 2023
Went for service of my Outlander. Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. The Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. They mentioned in the bill all the above service. Service advisor informed they niether check any fluids nor top up, they dont wash the car but just sprinkle water. These are the exact words from the advisor. I told him then why do you write those services in bill when it is not done, he replied unfortunately they need to update the system to remove all those. I felt, if this was the case what is the difference between a local mechanic changing the oil and company doing it. I am getting suspicious that whether they did the actual service or just bluffing. They don't give any proofs for the service done. We will have to blindly believe them.i am not satisfied and will never go to their service center. I prefer jiffy lube or firestone or find local mechanic in person. More
by breezysameer
Employees Worked With
Not sure the employee name not listed
August 23, 2023
Scott was very helpful, kind and professional. Very knowledgeable about the vehicle that I leased! Very knowledgeable about the vehicle that I leased! More
by nwright
Employees Worked With
August 21, 2023
The service department and Preston always do a great job at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. More
by aaronhg18
Employees Worked With
August 17, 2023
Scott and Don Herring Mitsubishi are world class. Scott was informative, attentive, fair and kind. I will buy all my cars from this dealership in the future! Scott was informative, attentive, fair and kind. I will buy all my cars from this dealership in the future! More
by mikelsaloma
Employees Worked With
August 13, 2023
They are honest and keep up their word! Excellent customer service. Keeps in mind customers needs and work accordinhly’bb Excellent customer service. Keeps in mind customers needs and work accordinhly’bb More
by Hema.jays
Employees Worked With
August 13, 2023
A great dealership with absolutely great service and salespeople and great hospitality that was provided. salespeople and great hospitality that was provided. More
by Namitha Gopinath
Employees Worked With
August 10, 2023
Been about a month since I’ve had my new car and loving everything about it. 10/10 everything about it. 10/10 More
by Dennis
Employees Worked With
July 26, 2023
The best Mitsubishi dealership in town. I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do busi I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do business here. More
by mrand
July 24, 2023
Great work scoot was outstanding. . gave me everything I was looking for and took his time in understanding . gave me everything I was looking for and took his time in understanding More
by brittany.terrell
Employees Worked With
July 20, 2023
Came in looking to trade my vehicle and Scott and the whole team worked with me and I was able to get into a new vehicle that I’m going to love driving whole team worked with me and I was able to get into a new vehicle that I’m going to love driving More
by Dennis
