Don Herring North Mitsubishi

Very, very good customer service and quality of work. I am thinking of purchasing another vehicle through y’all. am thinking of purchasing another vehicle through y’all. More

Scott made my experience worth it in the end. He was caring, kind and personable. He got the job done and was able to make miracles happen. Thanks we appreciate it caring, kind and personable. He got the job done and was able to make miracles happen. Thanks we appreciate it More

Scott was amazing, he handled our situation with care and transparency. we thought things were too easy because of our current situation, there was only one hiccup but just as fast as the hiccup came it left transparency. we thought things were too easy because of our current situation, there was only one hiccup but just as fast as the hiccup came it left I admit I freaked out but he handled everything perfectly. As we are a family of 5 with small children it was an overstimulating situation. I’ve never seen true dedication as the Plano team from anywhere I’ve bought a car! More

Awesome service as always! Scott is great! Always happy with the service at Don Herring! with the service at Don Herring! More

Scott Fickert is not only an excellent salesperson, because he is very knowledgeable. It is also because he genuinely cares about the people he is trying to assist. It is not the sale that is importan because he is very knowledgeable. It is also because he genuinely cares about the people he is trying to assist. It is not the sale that is important to him; it is how the person feels about the vehicle being offered: Is it a good fit for you; are you comfortable with it; etc? His service does not end once the sale is completed; he follows up with his customers to see if they are still satisfied with his service and the sale. More

This is my second purchase from Don Herring Mitsubishi, and I have loved both experiences! I had my Endeavor since 2010, and it was my favorite auto ever! Unfortunately, she was recently totaled in an acci and I have loved both experiences! I had my Endeavor since 2010, and it was my favorite auto ever! Unfortunately, she was recently totaled in an accident. I was having a difficult time letting go, and then I met Scott Fickert! He made buying my new Outlander Sport so easy and so much fun. I felt so comfortable...I could really be myself and very honest about needing to make a purchase, when I really just wanted my Endeavor back. Scott helped me through my auto grieving process, and I came to fall in love with my Outlander! The entire purchase was easy, and Scott let me know right when my auto came off the truck, all shiny and new. I even made it on a calendar! My adult kids thought that was hysterical...love it! I am, also, loving my new ride and will be back to Don Herring for my next "whatever cool thing" Mitsubishi makes in the future. I just hope Scott is still there!!! More

Dealership has timely repairs excellent customer service I will be returning for service very soon next time I will be returning for service very soon next time More

The dealer service dept broke my antenna mast on my 1994 3000 GT during service they performed on January 11, 2022. The dealer took no responsibility but did order a new mast and said they would help me wi 3000 GT during service they performed on January 11, 2022. The dealer took no responsibility but did order a new mast and said they would help me with the cost. Why should I have to pay anything for damage they committed on my vehicle. They should do the right thing and Pat for the repair. The video they showed me did not support their comment that the mast was damaged when I brought it in. More

Always enjoy working with Scott and Bret. They both went out their way to make sure we got what we wanted. out their way to make sure we got what we wanted. More

We have been buying cars at Don Herring for years. Scott provides fantastic & friendly service. This is why we are repeat customers and only ask for him. He makes the car buying experience pleasurable. Norm provides fantastic & friendly service. This is why we are repeat customers and only ask for him. He makes the car buying experience pleasurable. Normally when I think of car sales people I think of pushy people, but not Scott! He is easy going and keeps us laughing. He personalizes the experience of buying a car and making sure your needs are met. If I could give him 10 stars I would. The entire Don Herring staff is pleasant to work with. More