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Don Herring North Mitsubishi

Plano, TX

4.9
1,030 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,030 reviews

July 02, 2022

Very nice people and the dealership is very clean. My service took about an hour which is not too long. More

by Queenb40y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Gonzales
Jul 05, 2022 -

Don Herring North Mitsubishi responded

Thank you for allowing us to assist you with your vehicles service. We appreciate you taking the time to leave us a review!

July 02, 2022

Every trip to this dealer’s service department is an opportunity to be scammed. They refused to honor a warranty on my ac compressor. They didn’t make the proper repair in the first place which caused t More

by Maxandlucymonkeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Groseclose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle? Van diver ??
Jul 05, 2022 -

Don Herring North Mitsubishi responded

We are very sorry to read this. There may have been a misunderstanding. Our history showed that the AC compressor had been replaced 2 years ago. The warranty on replacement parts is a 12 month warranty, so unfortunately, it was out of warranty. We have to admit we are guessing at who you are, as the name provided in the review does not match our records. We welcome the opportunity to assist you and hopefully clear up an misunderstandings.

Jul 05, 2022 -

Maxandlucymonkeys responded

Nonsense. I have an invoice showing part was under warranty under two years and extensive repair records dating from 2013, when I bought the car. Go drive past this dealership. It will tell you all you need to know. Pretty good car for 6 years, but always trying to pad the bill. Service sucks.

July 01, 2022

Always friendly. They listen to my concerns!! Great service from everyone at this location! Five star 🌟 ⭐️ ⭐️ ⭐️ ⭐️ More

by Abbyhenisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Estrada, Tyler Jones
Jul 05, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We appreciate your kind words! We are human, so when you see us mess up, we need to know that too!

June 30, 2022

I was met immediately, info about service was shared, waited in comfortable space for the service to be complete. My comfort level was checked twice, I was escorted to the check out and walked to my ve More

by judy0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We appreciate you giving Preston the opportunity to assist you!

June 28, 2022

Great customer service! ! Prompt and professional! Took the time to get me the best deal!! More

by Jon.ashley28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahan Shaikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Koester
Jun 29, 2022 -

Don Herring North Mitsubishi responded

That's awesome! Thank you for taking the time to leave us a review! We appreciate you allowing Michael and Shahan to assist you!

Jun 29, 2022 -

Jon.ashley28 responded

Thank you for everything!!!

June 28, 2022

Great dealership, knowledgeable friendly employees who take the time to understand your needs and wants. Scott Fickert is always a joy to work with. More

by JusScoRoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Don Herring North Mitsubishi responded

Thank you for giving Scott the opportunity to assist you! We appreciate you also taking the time to leave us a review and feedback about your experience!

June 22, 2022

Scoot Fickert is such a pleasure to work with I decided to purchase not one but two vehicles from him. The mitsubishi dealership made me feel comfortable and at ease during the buying process I will contin More

by mooreamber762
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Congratulations! Everyone should buy two! Thank you so much for allowing us to assist you with your two vehicle purchase! We appreciate you taking the time to leave us a review! We will be sure and pass along your kind words to Scott.

June 22, 2022

Awesome group of people. Service is always excellent and the staff are always helpful and knowledgeable. Service department always takes good care of me and my vehicle. I More

by boydclarinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weatherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Forniglia, Benny Gonzales, Jason Miller
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for allowing us to assist you with your service needs! We appreciate you taking the time to leave us a review and your feedback about your experience. We are human, so please also tell us when we mess up too!

June 19, 2022

Each of my visit is amazing. The employees are professional and inform me details about my car. More

by mildreddcamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Pendleton
Jun 19, 2022 -

mildreddcamacho responded

I recommend this dealer to everyone. They work with professionalism and inform you about the details that you have to attend to your vehicle. They also treat you with cordially and respect.

Jun 21, 2022 -

Don Herring North Mitsubishi responded

Thank you so much for taking the time to leave us a review! We appreciate you giving us the opportunity to assist you with your vehicles maintenance needs.

June 18, 2022

Dealership was great they went out of their to get the part needed asap since I’m from out of state More

by cmacias22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pearson and Scott
Jun 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We don't get many reviews about parts, but we appreciate it! So glad to read that we were able to help you.

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