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Don Herring North Mitsubishi

Plano, TX

4.9
1,030 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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4225 West Plano Pkwy

Plano, TX

75093

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Showing 1,030 reviews

August 18, 2022

Scott Fickert is the man! My wife needed a new SUV badly, preferably one with a 3rd row seat that could accommodate our 3 teen/pre teen daughters. We decided on the Ford E More

by Mikeusmc04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Don Herring North Mitsubishi responded

WOW! Thank you so much! We appreciate you allowing Scott the opportunity to assist you! Thank you for taking the time to write about your experience purchasing your new Outlander from Scott. We will be sure to pass along your kind words!

August 17, 2022

Scott Fickert saved the day and even stayed late into the night to help us out! We were in the market for a family vehicle in our budget and desperately in need of an upgrade. Scott found vehicles for us to More

by vhurst12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Don Herring North Mitsubishi responded

Congratulations on your new Mitsubishi! We appreciate you allowing Scott the opportunity to assist you! Thank you so much for taking the time to leave us a review and your feedback about your experience!

August 15, 2022

Great customer service, helpful staff. The place is clean and the service dept staff are very helpful More

by Mellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
Aug 23, 2022 -

Don Herring North Mitsubishi responded

Thank you for taking the time to leave us a review! We appreciate you giving us the opportunity to assist you!

August 14, 2022

Hard sell for more service than requested. Patronizing verbiage to me as a woman. Bogus claims of repairs needed to pass inspection that were not needed if fact. More

by rosemarymanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Jones
Aug 17, 2022 -

Don Herring North Mitsubishi responded

We are so sorry to read that you felt like there was a hard sell for more service. Our job is to make recommendations based on what the manufacture suggests, which is determined by the time since the last service or the miles on the vehicle. When it comes to state inspection we follow the guidelines of the state of Texas. We are sorry that was communicated to your poorly. We appreciate you leaving us a review and giving us your feedback.

August 11, 2022

Very considerate and got us a really nice car. . He will always have our business. More

by blossommccracken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Thank you I am enjoying my mitsubishishi Scott thanks for all your help….Keep doing a wonderful job More

by Teresa Ramirez
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

The people are very professional and friendly. It is a pleasure doing business with them. More

by Linda Novak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
August 09, 2022

The employee's at the Plano location were very help full. Scott did an outstanding job and they got us in the Outlander with the requirements we had asked for. Would recommend friends and family. More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Great service and speed - they did what was asked and gave suggestions on what will be needed soon More

by jtkapsig89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
July 30, 2022

This is the third car we have purchased from Scott Fickert and each experience is better than the other. Thank you for being there to help answer all of our questions! More

by DellowFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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