Don Herring Mitsubishi Irving - Service Center
Irving, TX
80 Reviews of Don Herring Mitsubishi Irving - Service Center
This was the best customer service! Kevin and Chase were amazing. My car was ready earlier than expected. When I arrived the pickup process was simple and easy. They communicated throughout the entire proce amazing. My car was ready earlier than expected. When I arrived the pickup process was simple and easy. They communicated throughout the entire process! Very smooth and easy process. Kudos to the service team! More
The service department did a great job oil change , tire rotation and washed and vacuumed my car and I only had to pay $22.18. Would recommend them for sales and service. rotation and washed and vacuumed my car and I only had to pay $22.18. Would recommend them for sales and service. More
The service department is always professional and consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car mainte consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car maintenance. More
As a person quite new to Mitsubishi, the service manager was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! More
Definitively using them in the future!! Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and a Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!! More
Service was great as always Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a comp Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a complementary car wash. Service was great and the staff was really friendly. More
Free oil change An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. No An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. Not sure who he was, he told me but I forgot and I don’t have the paperwork handy More
Exceptional service. I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every v I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every visit I wouldn't go anywhere else. More
Service at Irving location Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outs Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outstanding service. A great effort More