Don Herring Mitsubishi Irving

Raul,Tommy and Sean were amazing. Everyone went above and beyond for us. Their customer service was great. I would recommend this dealership to all my family and friends. Great job Rau Everyone went above and beyond for us. Their customer service was great. I would recommend this dealership to all my family and friends. Great job Raul and everyone else involved in us getting our beautiful SUV. More

Second Car, Same outstanding experience! Don Herring Mitsubishi is full of great people, great service, great cars and outstanding experiences. From the time you walk in, you know you are in Don Herring Mitsubishi is full of great people, great service, great cars and outstanding experiences. From the time you walk in, you know you are in a low pressure environment with people who want to help accomplish the same goal- getting you into the right car for your family. Last year, we purchased a used Mini- Cooper with Don Herring Mitsubishi in Irving through Gary. The experience was fantastic. We purchased an extended warranty on the car and 2 months after, the water pump went out. Because of the build of the MIni Cooper, the part is not covered by the warranty. Larry, the service manager, took care of the repair- estimated at nearly $800 at our local mechanic shop, for free. There was zero charge. What a great team! Mr. Herring approved the repair at Larry's request and they took care of us, just because they have high standards and impeccable character. This year, it was time to get a new family vehicle and we chose Don Herring Mitsubishi Irving again. Gary once again offered his phenomenal service and we purchased a beautiful 2019 Mitsubishi Outlander. During our experience, Tiffany at the service counter took time and great care to help keep our three young children occupied by offering word finds and things to color. She allowed them to earn treats by turning in completed work. What a gift and blessing! Tommy Hunter in the Finance department took great care going through everything and even went back through our deal to make sure we had necessary GAP insurance and kept the same payment. He was able to lower our interest rate and offered more on my trade in to cover the added insurance. Great guy! I can say we will refer anyone we know to Don Herring Mitsubishi! Thank you to everyone at Don Herring! More

Oil change Service The work was completed to our satisfaction, Larry the Service Manager always make us feel welcome and appreciated. He puts customer satisfaction at th The work was completed to our satisfaction, Larry the Service Manager always make us feel welcome and appreciated. He puts customer satisfaction at the forefront. More

good experience I rated a big 10 I have not bought a car in 14 years, when I went into the dealership I was kind of hesitant but the sales person Raul Rios Made me feel very comforta I have not bought a car in 14 years, when I went into the dealership I was kind of hesitant but the sales person Raul Rios Made me feel very comfortable showing me the cars talking to me it was a great experience I highly recommend him as a dealer because he is great at it. More

Great friendly service They were quick to get me in and out with friendly, fast service. I appreciate the car wash that comes with their service free of charge. I would reco They were quick to get me in and out with friendly, fast service. I appreciate the car wash that comes with their service free of charge. I would recommend these guys in Irving to friends for car buying needs. All these guys are 10 in my book. More

Awesome service Every time I am in there for service or a question, I always recieve excellent service! I always feel like a celebrity. I drive out of my way to con Every time I am in there for service or a question, I always recieve excellent service! I always feel like a celebrity. I drive out of my way to continuously have this experience, despite the fact that I have a dealership near me. What's not broken..... More

Quick and reliable service department I went in for a check on my vehicle that I purchased at Don Herring and each time I make an appointment I am never disappointed. Tiffany Ambercrombie I went in for a check on my vehicle that I purchased at Don Herring and each time I make an appointment I am never disappointed. Tiffany Ambercrombie goes above and beyond when dealing with customers. She is so delightful to talk to and speaks to everyone with the same positive attitude. Which makes me feel really comfortable and appreciated as a customer. It is also nice that they have complimentary snacks, car wash and detail with each service received. I would chose the Irving location every time because they are quick and honest when dealing with your car. More

I love it The ateption was Amazing, the sales Man was very nice and Polite, I recomend highly this place, everything was very professionally. And love my new c The ateption was Amazing, the sales Man was very nice and Polite, I recomend highly this place, everything was very professionally. And love my new car More

Excellent customer service!! I was helped and walk through the process with patience and great understanding! They make you feel like you are home welcome you with a smile and kin I was helped and walk through the process with patience and great understanding! They make you feel like you are home welcome you with a smile and kindess. More

Great Experience The entire car buying process was an hour, tops. Great group of people here. They were very helpful and informative with everything. I would definitel The entire car buying process was an hour, tops. Great group of people here. They were very helpful and informative with everything. I would definitely recommend. More