Don Herring Mitsubishi Irving

The entire process from beginning to end took less than two hours, the sales and service was beyond what I expected....I will definitely return to this location in the future! two hours, the sales and service was beyond what I expected....I will definitely return to this location in the future! More

The service department did a great job oil change , tire rotation and washed and vacuumed my car and I only had to pay $22.18. Would recommend them for sales and service. rotation and washed and vacuumed my car and I only had to pay $22.18. Would recommend them for sales and service. More

The service department is always professional and consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car mainte consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car maintenance. More

Great job. Appreciate all they did. Very friendly and customer service all around. The check in was so easy and the check out was ver simple customer service all around. The check in was so easy and the check out was ver simple More

As a person quite new to Mitsubishi, the service manager was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! More

Kevin and Chase with the Service Dept. was the most professional and helpful people I have had to deal with in a long time. Kevin went above and beyond to assist me and keep me informed of everything t professional and helpful people I have had to deal with in a long time. Kevin went above and beyond to assist me and keep me informed of everything that was going on concerning my car. Even though my car was with them for a long period of time they gave me a loaner that was just as new as my car. I was never wondering what was going on with my car and when I could expect it back. They kept in touch with regularly to keep me informed. They were always polite and answered any questions i had. I would recommend Don Herring in Irving to anyone who needed a car and great service. More

Don Jr. and his team are great to work withGot a free Don Jr. and his team are great to work with Got a free oil change in folllow up mailer. Good folks to work with. Thanks! Don Jr. and his team are great to work with Got a free oil change in folllow up mailer. Good folks to work with. Thanks! More

Did not give us our paperwork. Will not return calls, inconvenient drive when tbey can easily mail us the form. No responses. They were good but lack in this area. inconvenient drive when tbey can easily mail us the form. No responses. They were good but lack in this area. More

Definitively using them in the future!! Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and a Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!! More