Don Herring Mitsubishi Irving

As a person quite new to Mitsubishi, the service manager was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks! More

Kevin and Chase with the Service Dept. was the most professional and helpful people I have had to deal with in a long time. Kevin went above and beyond to assist me and keep me informed of everything t professional and helpful people I have had to deal with in a long time. Kevin went above and beyond to assist me and keep me informed of everything that was going on concerning my car. Even though my car was with them for a long period of time they gave me a loaner that was just as new as my car. I was never wondering what was going on with my car and when I could expect it back. They kept in touch with regularly to keep me informed. They were always polite and answered any questions i had. I would recommend Don Herring in Irving to anyone who needed a car and great service. More

Don Jr. and his team are great to work withGot a free Don Jr. and his team are great to work with Got a free oil change in folllow up mailer. Good folks to work with. Thanks! Don Jr. and his team are great to work with Got a free oil change in folllow up mailer. Good folks to work with. Thanks! More

Did not give us our paperwork. Will not return calls, inconvenient drive when tbey can easily mail us the form. No responses. They were good but lack in this area. inconvenient drive when tbey can easily mail us the form. No responses. They were good but lack in this area. More

Definitively using them in the future!! Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and a Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!! More

Satisfied with Purchase I am glad I chose to take a chance on this dealership. I walked away happy with my decision, and my vehicle. Honestly, I didn't expect to leave with a I am glad I chose to take a chance on this dealership. I walked away happy with my decision, and my vehicle. Honestly, I didn't expect to leave with anything so the dealership- especially Gary Howard exceeded my expectations. More

Service was great as always Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a comp Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a complementary car wash. Service was great and the staff was really friendly. More

Free oil change An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. No An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. Not sure who he was, he told me but I forgot and I don’t have the paperwork handy More

Exceptional service. I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every v I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every visit I wouldn't go anywhere else. More

Excellent costumer Service Friendly, professional, and quicker than any other dealership I’ve been to.excellent customer service and quality David was very detailed and prof Friendly, professional, and quicker than any other dealership I’ve been to.excellent customer service and quality David was very detailed and professional. New all the questions we asked and was prompt on getting questions answered he didn’t know. More