Don Herring Mitsubishi Irving
Irving, TX
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This place doesn’t deserve 1 star. I went in support of my daughter because she had been speaking to a sales person named Barron? When we got there this tall lady rushed out to us and I went in support of my daughter because she had been speaking to a sales person named Barron? When we got there this tall lady rushed out to us and lead us to her office . We asked for Barron and she said oh he’s just our internet sales guy he doesn’t work here, I’ll help you ??? I decided to sit in just in case. Well let’s just say, they definitely tried to get over on her . Tried to finesse her out of a big down payment for a car with high miles and it had a huge dent on the passenger door. They didn’t show that online. Long story short , we wasted our time and gas because we didn’t like how they tried to play games and Most of all, found out they lied about they’re sales guy. He was sitting in the next booth babysitting with his daughter. That’s no problem, but why lie that he wasn’t there? Hands down the worst place I ever encountered and most unprofessional visit ever. She was severely lacking proper customer service etiquette and dropped about 30 F bombs while trying to joke around with us . Said her boss had short legs and a big head . Lol smh.. We should have walked out the second we walked in. More
My car had a check engine icon on it and it was just a sensor and the customer service was outstanding. They handle the issue very rapidly and I was in and out only with e sensor issue and nothing to pay. sensor and the customer service was outstanding. They handle the issue very rapidly and I was in and out only with e sensor issue and nothing to pay. Thank you guys so much for the quick assistance!! More
The service was great and timely. I was in and out in under an hour. I originally went in for an oil change and ended up getting my tires rotated and a new battery and it didn’t break I was in and out in under an hour. I originally went in for an oil change and ended up getting my tires rotated and a new battery and it didn’t break the bank. The employees were very nice, informative and helpful. More
Great people with great service . I would recommend them to anybody. Always has been a pleasure in any dealings with the dealership. I would recommend them to anybody. Always has been a pleasure in any dealings with the dealership. More
Service department was very professional and kept me up to date with the progress on my vehicle. Kevin was willing to fill in as a shuttle driver. to date with the progress on my vehicle. Kevin was willing to fill in as a shuttle driver. More
2nd time to buy a vehicle there. I didn’t even plan on buying a car the other night but it all worked out and Sydney was amazing! She didn’t pressure me into anything that was unnece I didn’t even plan on buying a car the other night but it all worked out and Sydney was amazing! She didn’t pressure me into anything that was unnecessary and she worked hard to get me the vehicle I wanted! Very smooth process!! Highly recommended More