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Don Herring Mitsubishi Irving

Irving, TX

4.9
362 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. Family Owned and Operated since 1979. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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2901 W Airport Fwy

Irving, TX

75062

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Showing 362 reviews

March 20, 2023

Very friendly staf, professional service, Mike Maulsby was helping us, he was awesome. He helped me to get best deal on my super nice car. More

by 1marinna134
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maulsby
Apr 17, 2023 -

Don Herring Mitsubishi Irving responded

Thank you so much for taking the time to leave Mike and the team a review! We appreciate you giving us the opportunity to assist you! Congratulations on your new car!

February 27, 2023

It's very nice of the people are very friendly and knowledgeable. Really nice environment More

by morris.kelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
February 18, 2023

So happy with our service and our new car David went above and beyond to help us get in to our vehicle! More

by eafwife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ro
January 14, 2023

We bought our 2019 Outlander new from Don Herring at the Irving location. Kevin in service is always great to work with every time. We come here for all maintenance and trust that Don Herring will keep us More

by danielmyers06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Vernon Scott, Steven Curry, Gary Howard, Larry Johnson
November 13, 2022

It was a pleasant experience. Everyone was patient, understanding, and knowledgeable which made my buying experience easy and satisfying. Thank you. More

by samcruz911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Sales
October 13, 2022

Very professional & relaxed atmosphere. Trust can be an issue but not there. They make you feel very special. I am blessed to have them in my corner. More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Rodgers, Ryan Matzko, Ivan Guzman., Larry Johnson
October 12, 2022

They were very honest and knowledgeable and very inexpensive and I got my vehicle on time. And I got fixed when I came to get fixed More

by morris.kelvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
July 23, 2022

Purchased a 2022 Mitsubishi Outlander from Adrian at Don Herring Mitsubishi in Irving. Great experience. Also a shout out to the sales and finance managers. Thank y’all for making this a seamless process. More

by jtbradford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
July 16, 2022

They are very friendly they have good service. you can recommend someone to them.tanks More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Scott, Steven Curry, Gary Howard, Larry Johnson
June 24, 2022

This place doesn’t deserve 1 star. I went in support of my daughter because she had been speaking to a sales person named Barron? When we got there this tall lady rushed out to us and More

by rubykmurphy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon/ Sydney
Jun 28, 2022 -

Don Herring Mitsubishi Irving responded

We are sorry that you do not feel we don't deserve 1 star. Our records show that the initial contact was with Brendan. Brendan's primary responsibility is to set appointments for clients to come into the dealership. Brandon is a sales associate that was sitting in the office next to you with his daughter. We apologize that the difference in the two people was not explained more clearly. We apologize for the lack of professionalism that was displayed with the use of fowl language, that issue has been addressed. We appreciate you bringing this to our attention.

Jun 28, 2022 -

rubykmurphy responded

My concern was that they ALL LIED from the point of contact through the end. thank you for the reply!

Jun 28, 2022 -

Don Herring Mitsubishi Irving responded

We are sorry that you feel that way. I know there was a miscommunication with Brendan and Brandon, those are two different people. We would welcome the opportunity to speak with you about what other lies you feel there were.

Jun 28, 2022 -

rubykmurphy responded

Thanks but no thanks! Have a good day.

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