Don Herring Mitsubishi Irving

i bought a 2011 mitsubishi lancer from this dealership. i had a problem with the my bluetooth connection and there was a crack on passenger mirror but they took care of it. i had a problem with the my bluetooth connection and there was a crack on passenger mirror but they took care of it. More

I visited Don Herring Mitsubishi of Irving on January 14 to co-sign with my brother; they ran credit inquiries and we could not find a deal. My brother bought a car from somewhere else. Now in February 6, t to co-sign with my brother; they ran credit inquiries and we could not find a deal. My brother bought a car from somewhere else. Now in February 6, they suddenly ran credit inquiries on me and when I called they said I should have let them know that my brother already purchased a car! I told them that I signed and permitted them to run credit inquiry on January 14 and how come they run it on February 6, and again without contacting me. The next day February 7, they again ran Hard Credit Inquiry on me and did not return or response my call. I figured out they are trying to exploit my immigrant status and initial credit stage, and kind of blackmailing me by running unnecessary credit inquiries, so that I buy car from them. More

My car purchase here was great. The employees there displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a grea displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a great deal on the perfect car for me. I will definitly return there for my next car purchase. More

I had a very good car buying experience at Don Herring Mitsubishi in Irving. The sales rep, Ken Jenkins and his mgr Brett Cantrell made me feel like we were on the same team, as if we were working toward Mitsubishi in Irving. The sales rep, Ken Jenkins and his mgr Brett Cantrell made me feel like we were on the same team, as if we were working towards the same goal. It was so much better than what unfortunately happens at other dealerships. Despite the fact that I was way upside down on my previous car, they found a way to get the deal done, still within my budget, and even stayed after closing time to wrap everything up for me. My wife & I are expecting our first child in a few months so we were looking for a crossover SUV type and found a great new car with the Mitsubishi Outlander Sport. If you're looking for a great value, I highly recommend you talk to Ken at Don Herring. He can answer practically any question you have on any of their vehicles. I'll most likely be back in the near future as my family grows and I've already recommended them to one of my co-workers at my office. More

This is my second car I have bought from Kenneth within a year. Don Herring Irving is a great place with good people. I would tell anyone to go and see Kenneth Jenkins for a car at Don Herring Irving!!!!! year. Don Herring Irving is a great place with good people. I would tell anyone to go and see Kenneth Jenkins for a car at Don Herring Irving!!!!! More

These guys were great. Jason picked me up from the airport right ontime. They were very quick at the dealer in getting my paper work together and getting me on the road back home to Michigan. The airport right ontime. They were very quick at the dealer in getting my paper work together and getting me on the road back home to Michigan. The 2 hour flight and the 1200 mile drive home was worth every penny. Thanks again to Jason Bell at the Irving store for his help during a long distance purchase. Thank you, Brad (Detroit, MI) More

The service was quick and fast Kenneth gave me great service and kindness, Brett was a great help giving finance in place less then 2 hours! In and out service. service and kindness, Brett was a great help giving finance in place less then 2 hours! In and out service. More

I would recommend this dealership brett was outstanding compare to other dealerships by far this one scored a 10 in my books. I would highly recommend my friends & family. compare to other dealerships by far this one scored a 10 in my books. I would highly recommend my friends & family. More

Stay away from this dealer. Its not reputable at all. I should of read other reviews before. Get everything in writing. Dont take any of their words. They took my deposit on a car and sold it to somebody e should of read other reviews before. Get everything in writing. Dont take any of their words. They took my deposit on a car and sold it to somebody else. now they want me to buy a different model and says that they wont refund my $500 deposit. Worst car buying experience ever. will be taking legal action to recover my deposit and court cost. Also will be writing to BBB. They will see that an unhappy customer is not worth the $500 deposit. I told them I will be leaving a negative feedback. Instead of taking care of my concerns, the general sales manager decided to post positive review of the dealership on Google. Will post updates later. I am still dealing with them. More

Awesome service, great people to do business with. Drove all the way from Lubbock just to buy a new car from this great dealer. Very willing to work towards the same goal in the negotiations process. all the way from Lubbock just to buy a new car from this great dealer. Very willing to work towards the same goal in the negotiations process. More