Don Herring Mitsubishi Irving

My car purchase here was great. The employees there displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a grea displayed great customer service and were not like the usual pushy sales people I have come in contact with at other dealerships. They got me a great deal on the perfect car for me. I will definitly return there for my next car purchase. More

I had a very good car buying experience at Don Herring Mitsubishi in Irving. The sales rep, Ken Jenkins and his mgr Brett Cantrell made me feel like we were on the same team, as if we were working toward Mitsubishi in Irving. The sales rep, Ken Jenkins and his mgr Brett Cantrell made me feel like we were on the same team, as if we were working towards the same goal. It was so much better than what unfortunately happens at other dealerships. Despite the fact that I was way upside down on my previous car, they found a way to get the deal done, still within my budget, and even stayed after closing time to wrap everything up for me. My wife & I are expecting our first child in a few months so we were looking for a crossover SUV type and found a great new car with the Mitsubishi Outlander Sport. If you're looking for a great value, I highly recommend you talk to Ken at Don Herring. He can answer practically any question you have on any of their vehicles. I'll most likely be back in the near future as my family grows and I've already recommended them to one of my co-workers at my office. More

This is my second car I have bought from Kenneth within a year. Don Herring Irving is a great place with good people. I would tell anyone to go and see Kenneth Jenkins for a car at Don Herring Irving!!!!! year. Don Herring Irving is a great place with good people. I would tell anyone to go and see Kenneth Jenkins for a car at Don Herring Irving!!!!! More

These guys were great. Jason picked me up from the airport right ontime. They were very quick at the dealer in getting my paper work together and getting me on the road back home to Michigan. The airport right ontime. They were very quick at the dealer in getting my paper work together and getting me on the road back home to Michigan. The 2 hour flight and the 1200 mile drive home was worth every penny. Thanks again to Jason Bell at the Irving store for his help during a long distance purchase. Thank you, Brad (Detroit, MI) More

The service was quick and fast Kenneth gave me great service and kindness, Brett was a great help giving finance in place less then 2 hours! In and out service. service and kindness, Brett was a great help giving finance in place less then 2 hours! In and out service. More

I would recommend this dealership brett was outstanding compare to other dealerships by far this one scored a 10 in my books. I would highly recommend my friends & family. compare to other dealerships by far this one scored a 10 in my books. I would highly recommend my friends & family. More

Stay away from this dealer. Its not reputable at all. I should of read other reviews before. Get everything in writing. Dont take any of their words. They took my deposit on a car and sold it to somebody e should of read other reviews before. Get everything in writing. Dont take any of their words. They took my deposit on a car and sold it to somebody else. now they want me to buy a different model and says that they wont refund my $500 deposit. Worst car buying experience ever. will be taking legal action to recover my deposit and court cost. Also will be writing to BBB. They will see that an unhappy customer is not worth the $500 deposit. I told them I will be leaving a negative feedback. Instead of taking care of my concerns, the general sales manager decided to post positive review of the dealership on Google. Will post updates later. I am still dealing with them. More

Awesome service, great people to do business with. Drove all the way from Lubbock just to buy a new car from this great dealer. Very willing to work towards the same goal in the negotiations process. all the way from Lubbock just to buy a new car from this great dealer. Very willing to work towards the same goal in the negotiations process. More

My wife and I bought an Outlander in 2010 and a Lancer in 2011 from Don Herring Mitsubishi in Irving, TX. On both occasions the sales experience was pleasant. The sales reps were never pushy; they went out 2011 from Don Herring Mitsubishi in Irving, TX. On both occasions the sales experience was pleasant. The sales reps were never pushy; they went out of their way to find me a vehicle that would meet our needs. They were eager for my business but attentive to what we wanted and didn't want in a car. The pricing was very competitive both times; the price on my new Lancer ES was below that which other Mitsubishi dealers advertised on the internet and was also less than similar automobile makes being sold in the area. The staff were very friendly and gave my kids balloons to help entertain them while my wife and I were considering our new purchase. The staff follows up post-sale to make sure you are happy with your purchase. I also recommend that you get your vehicle serviced here, as the oil changes are very reasonable and the service team washes your vehicle meticulously with every visit so that your car is returned spotless. They usually vacuum the car too, which with my kids' trail of snack crumbs is much appreciated. There are also a lot of money-saving oil change coupons they send you via email, not to mention the buy-four-get-one-free oil change punch card. Mr. Ebby Pourkaed, the service manager, showed that Mitsubishi proudly stands by their warranty; I had no problems with my Outlander except for a frayed seat cover and a stubborn dome light, but both were repaired at no cost to me. I had inadvertently missed my 12K service on my Outlander but Mr. Pourkaed gave me a free tire rotation at my 15K service (the tire rotation is normally part of the 12K but not the 15K). The exemplary sales and service experience at Don Herring over the past year with our Outlander brought us back last week to buy a second car from Don Herring, our new Lancer. This is a very courteous dealership that rightfully earns repeat customers. More

Bought a used car via Internet. Upon pickup and final inspection, discovered glove compartment was faulty. Minor issue? Yes. Were they willing to work with me? Absolutely not. Worthless customer service inspection, discovered glove compartment was faulty. Minor issue? Yes. Were they willing to work with me? Absolutely not. Worthless customer service and absolutely no care for satisfaction of customer. More