Don Herring Mitsubishi Irving

I am a return customer. I was just looking around while the service department was completing my oil change on my outlander sport. I had planned on trading next year to the outlander. I love the sport but the service department was completing my oil change on my outlander sport. I had planned on trading next year to the outlander. I love the sport but I miss the bigger SUV. Isaac came over and talked to me about some incentives going on for the end of the year. He was not pushy and he just provided great information. I agreed to them run the numbers while I was waiting. There was another person who was assisting and I am sorry I did not get his card but he was great. The numbers where good a got a great deal. Tim was great with the financial information and explaining the information. My monthly payments were lower than they had estimated. Again it easy and painless to trade into a new car. The one complaint is the window's in front sales windows needed show roll down shades..the sun was blinding. More

Quick and friendly service. Was treated like an intelligent customer with needs and preferences. Was given consideration and good information during the financing process. Will return for future intelligent customer with needs and preferences. Was given consideration and good information during the financing process. Will return for future auto purchases. More

Gerardo went above and beyond to get me into the vehicle I wanted. He also got the most for my trade in. I will defiantly recommend Gerardo and Don Herring Mitsubishi to everyone who is looking for a new ve I wanted. He also got the most for my trade in. I will defiantly recommend Gerardo and Don Herring Mitsubishi to everyone who is looking for a new vehicle. More

Before I entered the dealership, I felt welcomed. Greg Eaglin opened the door for me and I was impressed. I was quickly directed to Johnathan who directed me to Greg. I was even more impressed with Gre Eaglin opened the door for me and I was impressed. I was quickly directed to Johnathan who directed me to Greg. I was even more impressed with Greg as he patiently and enthusiastically waited through the period of processing the deal. Then, I went to Tim for the final part of the process. He was great, too. In conclusion, it was indeed a great experience and would not hesitate to recommend Don Herring dealership to my friends and associates. Thanks for a great experience and deal. It was a wonderful experience. Barbara Bostic More

We were shopping for a Lancer Evolution in many MANY dealerships throughout the metroplex; Weatherford to Arlington to Plano and anywhere in between, and finally settled on Don Herring Mitsubishi in Irv dealerships throughout the metroplex; Weatherford to Arlington to Plano and anywhere in between, and finally settled on Don Herring Mitsubishi in Irving. The weather that weekend had been bitterly cold, windy and occasionally rainy, but Issac was the only salesman at any of the dealerships who braved the elements to greet us while we roamed the lot. After getting to know us a bit better over some hot chocolate, he pulled around a white GSR model; exactly what I had been looking for. After a test drive, I was hooked, but the price was a little more than I was hoping to pay. I indicated that I had found a similar model for less at another dealership and Jason helped explain some of the gimmicks used by less reputable internet ads to lure customers through the door... but still negotiated a lower price and fantastic interest rate that was fair for both of us. He also was very knowledgeable on all things Evo-related and informed us about local track days that the dealership helps sponsor. This is definitely the place to go if you're looking to buy an Evo. There are enthusiasts working here, not just salesman. I took delivery on the car later that week (by my own choice), and Tim had us in and out of his office in about 20 minutes after explaining all the financial paperwork we were signing and giving us our warranty information. Finally, after gassing up the car, Issac helped walk us through all the regular usage buttons (steering wheel controls, etc) and some uncommon locations for things we might have otherwise overlooked (battery and washer fluid in the trunk, etc) as well as sync up my smartphone to the car's Bluetooth. Gave us a handshake and we were on our way. :) All in all a low pressure and friendly experience. More

It was a great experience, I went in about a week ago to look and drive the car, Xavier was great, he was very knowledgeable and friendly. After about a week I received a call from Tim Carpenter asking if look and drive the car, Xavier was great, he was very knowledgeable and friendly. After about a week I received a call from Tim Carpenter asking if I had purchased a car yet. I explained to him I had been looking around and honestly had received a couple of better deals. He asked for the amount and to give him a few hours. I received a call back within the hour, he told me they would beat the deal and if I wanted the car, it would be ready in an hour. It was a great experience, they made the process easy and simple. There are many reasons why I love mitsubishi, but the one reason I would go back to Don Herring is for the great customer service. More

I gave this outstanding review because Gigi and Jason made this whole process easy and enjoyable. They both went above and beyond to ensure I got the exact car I wanted. They also went the extra mile to made this whole process easy and enjoyable. They both went above and beyond to ensure I got the exact car I wanted. They also went the extra mile to ensure the financing was the best it could possibly be to keep my payments in a price range that I was comfortable. I will definitely be back!!! More

From the initial moment when I considered purchasing a vehicle to driving off the lot in my new car, the process was easy, enjoyable & like nothing I expected from a dealership. Each staff member I worked vehicle to driving off the lot in my new car, the process was easy, enjoyable & like nothing I expected from a dealership. Each staff member I worked with (Jonathan Lopez, Walter & Tim) impressed me with their excellent customer service & ultimately with their skills to listening to what I, as the customer, wanted!! I would recommend Don Herring Mitsubishi Irving to EVERYONE!!! :-) awesome experience & I am still loving my new car!! More

I am a Wounded Warrior from the Army and I was given a great deal on a vehicle that fit all 5 of my children, my wife and I, and even my brother-in-law that lives with us and the dog too!!! The 15 passen great deal on a vehicle that fit all 5 of my children, my wife and I, and even my brother-in-law that lives with us and the dog too!!! The 15 passenger van was the perfect fit for us and Don Herring and Mike Rice and Jason Bell really made it all happen not once but twice and have over exceeded our expectations on both vans we needed. Thank you to all of you for working so hard and doing a 5 star worthy job for my family!! Sgt T. More