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Don Herring Mitsubishi Irving

Irving, TX

4.9
354 Reviews
Thank you for visiting Don Herring Mitsubishi in Plano, Irving, and Dallas. Family Owned and Operated since 1979. 19-Time Diamond Chapter of Excellence Award Winner, Highest standard set by Mitsubishi Motors for customer service in all departments. Come see why everyone says We Make It Easy! 0 % APR and No Money Down Financing on All New Mitsubishi. Buy with confidence from the LARGEST MITSUBISHI DEALER IN TEXAS. We strive to offer you the lowest price available online, and pledge to beat any advertised offer in the Metroplex. Thanks for making us the #1 Customer Recommended Mitsubishi Dealer in North Texas!
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2901 W Airport Fwy

Irving, TX

75062

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Showing 354 reviews

October 01, 2014

Jason did an amazing job helped us find the right car and we were in and out in an hour and I love my outlander thank you so much! More

by Allison Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bell
Oct 02, 2014 -

Don Herring Mitsubishi Irving responded

You are very welcome, Allison! We are glad to hear that Jason was able to help you find what you were looking for, and the process went quickly for you. Thank you for choosing Don Herring, and congrtualtions on your new Outlander.

August 29, 2014

Jaime Chapa Auto Purchase I was very satisfied with the service and attention that I rec'd from Mr. Gerardo Garvalena. His ability to listen and explain was superb. I truly h More

by jchapa111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Garvalena, Tim Carpenter
Sep 18, 2014 -

Don Herring Mitsubishi Irving responded

Thank you so much for taking the time to share about the service you received from Gerardo. I know he prides himself on really understanding and fulfilling his customers needs. We appreciate your business as well as your sisters! Please let us know how we may be of assistance in the future. Best, Sherri Herring Hawkins

August 21, 2014

Who's running the business? Inquired about a vehicle online. Filled out a information sheet about a vehicle. Jessica contacted me. I told her up front. That I just bought a new c More

by JV52988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Elgi
Sep 18, 2014 -

Don Herring Mitsubishi Irving responded

I want to apologize for any inconvenience this may have caused you. Don Herring Mitsubishi participates in the DealerRater Certified Dealer Program because we are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. The miscommunication that it sounds like accrued is very disappointing. I do appreciate the feed back so that we can do a better job with our internal communication as well as the way we communicate with our customers. Best, Sherri Herring Hawkins

August 16, 2014

Awesome Experience I just bought my car yesterday. My experience was awesome. I filed bankruptcy earlier this year. I am about a week from being discharged and I did not More

by carren004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Esnard
Sep 18, 2014 -

Don Herring Mitsubishi Irving responded

Congratulations on your new car! Thank you so much for taking the time to share about the experience you had at Don Herring Mitsubishi. Our mission is to not only exceed your expectations during the purchase experience, but throughout your entire ownership experience. Please let us know if you have any questions, or if we can assist you with anything in the future. Best, Sherri Herring Hawkins

July 27, 2014

Sweet pea My experience was the best. Walter was knowledgeable and helpful . Show us the differences between the Outlander and the Outlander sport. I will co More

by Sweetp5154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Carpenter, Walter Murga
Sep 18, 2014 -

Don Herring Mitsubishi Irving responded

Thanks so much for sharing about the experience you had with Walter. We appreciate your business! Please let us know if you have any questions or need any assistance in the future. Best, Sherri Herring Hawkins

July 14, 2014

Irving better than Plano I spent the day bouncing from dealer to dealer, jostling the salesmen with my fickle urgency to leave, seeing who would bring the right stuff to my at More

by eaalderink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josheph, Tim Carpenter
Sep 18, 2014 -

Don Herring Mitsubishi Irving responded

First congratulations on your new Mitsubishi and welcome to the Mitsubishi family! I am disappointed to hear about your experience at our Plano location. Our goal is to provide high quality customer service and I am glad that you experience that in Irving. I appreciate your feedback and we appreciate your business! If any questions arise, or if there is anything that we can assist you with in the future, please do not hesitate to let us know. Best, Sherri Herring Hawkins

July 10, 2014

"Sold Two Vehicles They are So Professional" Excellent dealership. Salesperson was very helpful, patience and "no" pressure. The management of the dealership made it a point to not only introdu More

by bdavis265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Carpenter
Jul 10, 2014 -

Don Herring Mitsubishi Irving responded

Thank you to you and your daughter! We appreciate your business and your kind words. Our mission statement is to exceed our customer's expectations not only during the purchase process, but throughout your entire ownership experience. We are far from perfect, so at any time we do not exceed your expectations we want to know that too, so we can learn from and correct any issues. Again, thank you for taking the time to share about the experience that you and your daughter had at Don Herring Mitsubishi in Irving. Best, Sherri Herring Hawkins sherrih@donherring.com

July 07, 2014

No Haggle Outstanding Experience in the Outlander Purchase If any of you who read this want a transparent, honest, no haggle car purchasing experience that meet the requirements of current day internet consume More

by vcheriyath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Garvalena, Tim Carpenter
Jul 08, 2014 -

Don Herring Mitsubishi Irving responded

Thank you for your kind words. We strive to live by our motto "We Make it Easy". I am so excited to read about your transparent, honest, no haggle purchase experience. We are not only committed to be there for you during the purchase experience, but throughout your entire ownership experience. If at any time you have a question, or if we can assist you please do not hesitate to let us know! Best, Sherri Herring Hawkins sherrih@donherring.com

June 25, 2014

Great First Car Buying Experience Don Herring was very easy to work with, I wasn't making a quick decision and they were patient during my car buying experience. I started test driving More

by davisk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2014 -

Don Herring Mitsubishi Irving responded

Congratulations on your new car! Thank you for taking the time to share about the respectful, low pressure experience you had. Our job is to not only be there to answer question and provide information during the sale, but throughout your entire ownership experience. Please let us know if you have any questions or how we can assist you going forward. Best, Sherri Herring Hawkins sherrih@donherring.com

June 24, 2014

Great service Walter was very nice and very helpful , and stuck with me til I found the right evo. I want to thank him for everything. Now to drive my evo (: More

by FernyAlmanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bell, Walter Murga
Jul 08, 2014 -

Don Herring Mitsubishi Irving responded

Congratulations on your Evo! Thank you for taking the time to recognize Walter and Jason. We do have track day's from time to time so you can take your Evo out on the track! We send out emails to alert folks in advance of what those dates will be. Be watching your email and/or join the North Texas Evo club for more information. Best, Sherri Herring Hawkins sherrih@donherring.com

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