Don Herring Mitsubishi Irving

left pleased i was going to see if i could trade in my car and get a new one was pleased with gerardo he did everything to accomadate me i was going to see if i could trade in my car and get a new one was pleased with gerardo he did everything to accomadate me More

Excellent customer service My wife and I went in for an SUV but got pointed in a new direction. The sales rep Jason Bell was very helpful and informative in assisting my wife an My wife and I went in for an SUV but got pointed in a new direction. The sales rep Jason Bell was very helpful and informative in assisting my wife and I. Although, we didn't get a vehicle from them the process went smoothly and I couldn't have asked for better service. They were prepared to fight to get us that car. More

Great experience I was having to get a new car after being hit and my car being totaled. Gerardo was so helpful and did everything he could to get me in the car I want I was having to get a new car after being hit and my car being totaled. Gerardo was so helpful and did everything he could to get me in the car I wanted at an excellent price. By far the best buying a car experience I have ever had! More

Excellent Service and Great People I would like to let you all know that Jose Carlos Gutierrez was great. He was very helpful on this deal and very professional. Excellent Person to d I would like to let you all know that Jose Carlos Gutierrez was great. He was very helpful on this deal and very professional. Excellent Person to deal with it. More

I knew what I wanted. I told them what I wanted before my visit and they had it ready when I got there, even when I changed my mind they responded smooth as butter. These g I told them what I wanted before my visit and they had it ready when I got there, even when I changed my mind they responded smooth as butter. These guys worked with me and made my car buying experience one I will remember and they have won me for life. More

Customer Focused, Fair, & Friendly As my wife and I entered the lobby (we had a good experience in 2009 buying a Galant), we were welcomed by a friendly sales rep named John. He made u As my wife and I entered the lobby (we had a good experience in 2009 buying a Galant), we were welcomed by a friendly sales rep named John. He made us feel welcomed, found out we wanted an Outlander Sport (rally red with roof racks) at a fair price. John/Jason/Jonathon (sales/pricing), Tim (finance) and Mike (service), all were warm and friendly, and hit a home run on delivering exactly what we wanted. In all my car buying experiences, this by far was the best, and John really stood out as a promising sales person, along with the experienced team behind him. We will certainly recommend Don Herring to all our friends as they deliver on product, pricing, and service! Hats off! Joel & Julia Gendron More

Smooth transaction without pressure We browsed the internet to determine our price range and parameters of options that we wanted for our next vehicle. Our previous vehicle was a 2005 Mi We browsed the internet to determine our price range and parameters of options that we wanted for our next vehicle. Our previous vehicle was a 2005 Mitsubishi Outlander, and loved it so much that we did more research on the size, options, and price of the 2014 or 2015 Outlander. Then we looked at the dealership's web pages, and Don Herring Mitsubishi was the only one that had a large selection of vehicles and options for the model that we wanted. The other dealerships in the area couldn't even scratch the surface with in-stock vehicles when we were window shopping. Again, donherring.com won, therefore we made plans to visit the Irving location. When it was time to test drive and get a feel for the new model Outlander, the process went smooth. The salesman made it easy to covey our wants, and then to compare it to what was available on the lot. Our heels were dug in on a price that we were NOT willing to go over. They LISTENED! Our only aftermarket add-on was a trailer hitch; it was available for install in less than a week, and that,too, was a smooth exchange. So, to summarize; we are very happy customers with our second purchase at Don Herring Mitsubishi, and proud owners of ANOTHER Outlander. When you find: -a vehicle brand you like, -a dealership that possesses quality vehicles, -a great sales and office staff ... it makes for a no headache, easy buying experience. More

Trade in Since arriving at the dealership, no pressure at all. Employees super friendly and willing to help you get a new vehicle. Very happy with our experien Since arriving at the dealership, no pressure at all. Employees super friendly and willing to help you get a new vehicle. Very happy with our experience. More

wonderful time and the epitome of customer satisfaction This dealer ship was clean inside. Everyone was so professional and even the GM came out of his office to say hello.. The salesman I believe named Ge This dealer ship was clean inside. Everyone was so professional and even the GM came out of his office to say hello.. The salesman I believe named Gerrado or aka G-money was exemplary. He was patient and wanted to find the best car for my needs. A Mitsubishi outlander sport .... Not to mention the finance associate did a great job as well.. I'm coming back in four or three years to by a Used Mercedes from here... lol . More

Quite the Surprise! I did not arrive at the dealership actually expecting to drive away in a new car not to mention a BRAND new car. I was in a situation where I had to I did not arrive at the dealership actually expecting to drive away in a new car not to mention a BRAND new car. I was in a situation where I had to get rid of a car that was mechanically unreliable and financially devastating. I wondered in to the dealer to see what I was up against in getting rid of this burden of a car. I was greeted by Carlos with a big smile and a warm handshake and the rest is a happy ending!! He let me test drive what I wanted and how I wanted. When it came down to numbers, these guys were able to get me into a BRAND NEW CAR for 1/3 the interest I was currently paying. They great thing about it was that I wasn't pushing them to let me have a new car, thy were working for me to get me good deal I needed! These guys did all the work and they did it professionally and with some of the best customer service I have experienced in a LONG TIME. I could go on and on about how wonderful this experience was, but I will sum it up with a big THANK YOU to Carlos, Jonathan, Tim, and Don Herring Mitsubishi Irving. You ARE APPRECIATED!! More