Don Herring Mitsubishi Irving

“ Laid Back No Pressure Environment! ” This was my first experience with Don Herring Mitsubishi Irving. I learned of them through searching the net for a particular vehicle I was looking fo This was my first experience with Don Herring Mitsubishi Irving. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Steven Curry, who i didn't believe was his real name. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Steven as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Steven went above and beyond when I had questions about anything he was ready with a response or solution. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. More

Friendly helpful sales manager Sales manager went above and beyond getting US into a new vehicle. When other dealerships treated us poorly due to our bad credit.we will continue to Sales manager went above and beyond getting US into a new vehicle. When other dealerships treated us poorly due to our bad credit.we will continue to do business in the future with this dealership. More

Excellent service Every time I bring my car in they know exactly what's wrong with it. They don't try to hustle me for services I don't need. They give me a list of w Every time I bring my car in they know exactly what's wrong with it. They don't try to hustle me for services I don't need. They give me a list of warranties I have on my car. I been here three times and I have no complaints. Thank you for great service!!!! More

Great experience Overall experience was amazing. Will recommend dealership to others. Second time buying from dealership,this experience was the best. Staff made car b Overall experience was amazing. Will recommend dealership to others. Second time buying from dealership,this experience was the best. Staff made car buying a breeze. More

Went out of their way when didnt need to I did a trade in for a truck they had on the lot. There was some issues with it and they went out of the way to get it fixed before i ourchased it. I I did a trade in for a truck they had on the lot. There was some issues with it and they went out of the way to get it fixed before i ourchased it. I soon had a couple hickups with the truck for some time after and i out about $600 into fixing it and contacted the dealership to see if we could work something out for help with the other stuff needing fixed. As of right now they have the vehicle still getting the issues fixed. They didnt have to do this they could have easily said sorry and sent me on my away. For that alone and everything they have done without needing to i will recomend this dealership and vouch first hand they will take care of you regardless!! ****update**** they have the truck and have replaced the issues that were needing fixed. Ill stand by them whenever they say they will do whatever they can to make you happy. Best car dealership ive been to!! Larry has been hands down the best person i have dealt with regarding any service to my vehicle More

Awesome Customer Service Very prompt and courteous from Shawn to Gary to Steven. Asked what I was looking for and Steven went out his way to ensure I received just that. Excel Very prompt and courteous from Shawn to Gary to Steven. Asked what I was looking for and Steven went out his way to ensure I received just that. Excellent customer service throughout the showroom. Steven was very patience and understanding with all the questions I had. I will definitely be referring some family and friends. More

Smooth and friendly Stephen was great! Thought he was joking when he said I'm "stephen curry" but his name really was just that. He helped me decided on my new vehicle, a Stephen was great! Thought he was joking when he said I'm "stephen curry" but his name really was just that. He helped me decided on my new vehicle, and was very helpful with all the questions I had. Wasn't pushy at all, real cool guy. Tommy led us step by step on the financing part, and was very friendly. Would recommend this dealership with level of service and friendliness it offers. More

great customer service The experience was great. Steven made sure that the I was happy and confident in my selection. I will be recommending to my friends and family. The experience was great. Steven made sure that the I was happy and confident in my selection. I will be recommending to my friends and family. More

Excellent Very helpful staff always come here & get service.i owned 2 Mitsubishi vehicles & my latest purchased was outlader sport.also from parts department Da Very helpful staff always come here & get service.i owned 2 Mitsubishi vehicles & my latest purchased was outlader sport.also from parts department David Munoz always help me on all parts i need. More

This was by far the best buying experience I've had. Steven helped me and went above and beyond. I came into the dealership multiple times, and he was patient and let me look at multiple vehicles. I had Steven helped me and went above and beyond. I came into the dealership multiple times, and he was patient and let me look at multiple vehicles. I had my head set on buying a cheap, used car. Steven showed me the ones I wanted, as well as a few new ones. In the end, I got a fantastic deal on a brand new car, with better terms and price than if I had bought the used car I was set on. Go by and see him, and you won't be dissapointed. More