Don Hattan Ford

I bought a 2009 Ford Mustang GT from Don Hatten Ford in Augusta Kansas today on March 4th 2021. From my first contact with this dealership 4 days ago to the final handshake before driving home the process Augusta Kansas today on March 4th 2021. From my first contact with this dealership 4 days ago to the final handshake before driving home the process and people at Don Hatten Ford were simply the most helpful honest professionals I have done business with. My contact for my day of purchase was Jamie Davis today who drove over an hour to pick me up in Cheney, about a 50 mile or more drive. He was prompt and friendly as we drove back to the Ford dealership, I was able to drive my Mustang and found it to exactly as advertised and really well priced. Jamie was a solid 10 on every scale, Prompt, Courteous, Professional, Knowledgeable, Helpful, and Friendly. They did everything possible to help make my buying experience the best I have ever experienced. Thank You Jamie Davis and All at Don Hatten Ford in Augusta Kansas. Jamie and You all get Not 5 Stars But 10 Stars from me and I will be checking them out first for every vehicle purchase I make from now on !!! THANK YOU ALL AT DON HATTEN FORD !!!! More

Was very satisfied with with the whole buying experience and the salesman Jamie Davis was easy to talk to and answered any questions that I had.Very professional and the salesman Jamie Davis was easy to talk to and answered any questions that I had.Very professional More

I had a great experience here when I was looking for a car, Jamie Davis was the guy helping me and he was awsome, very personable and always was trying to help and explain anything to me. I will definitel car, Jamie Davis was the guy helping me and he was awsome, very personable and always was trying to help and explain anything to me. I will definitely be back when it's time for another vehicle. More

I bought a Mazda3 through Jamie Davis, who was very helpful. I am very satisfied with my car and the service provided. If I trade in the future, I will return to Don Hattan. helpful. I am very satisfied with my car and the service provided. If I trade in the future, I will return to Don Hattan. More

My first experience with Don Hatton Ford. Upon entering the establishment I was completely blown away. No gongs or human chickens. I was greeted by everyone there while waiting on my sales rep. Tom, thanks the establishment I was completely blown away. No gongs or human chickens. I was greeted by everyone there while waiting on my sales rep. Tom, thanks again for the more than fantastic deal I received and for being a truly professional sales person. You did what you said you would do and listened and came through on things that were important to me. That's why you'll have our business on any future vehicle we purchase. If your looking to buy a new vehicle, drive the extra mileage to Don Hattan Ford where you'll be more than pleased with the staff as well as their prices. Thanks Again! More

We had a great experience yesterday in August, KS. After searching on-line, we were able to find the Ford Ranger with the appropriate trim line on lot. We set up a test drive that afternoon, agreed on grea searching on-line, we were able to find the Ford Ranger with the appropriate trim line on lot. We set up a test drive that afternoon, agreed on great price, and drove away that afternoon in time for dinner. Our customer experience advocate Mike did an outstanding job having the vehicle ready to go, explaining all the features, and assisting with a no-pressure sale. Bravo to the entire team. More

Gavin is a low pressure salesman there at Don Hattan Ford. He did a super job at showing us the used '16 Mazda CX-5 that we were interested in, and answered all of our questions. When it came down to Ford. He did a super job at showing us the used '16 Mazda CX-5 that we were interested in, and answered all of our questions. When it came down to negotiate pricing, he respectively took our offer to the sales manager helping us to come to an agreed to price. Now we are loving our new SUV!!! Other sales folks were great too. Didn't care for the sales pitch to buy an unwanted extended warranty... Which if purchased on top of the price we paid for the vehicle, it would made the total price to be more than the car cost new. Kid you not. Otherwise, great people and a great experience. Kim Schmidt, Wichita. More

My buying experience at Don Hattan Ford I recently purchased a 2017 Ford Fusion at Don Hattan Ford of Augusta, I am very pleased with my purchase and I believe I got a great value with this I recently purchased a 2017 Ford Fusion at Don Hattan Ford of Augusta, I am very pleased with my purchase and I believe I got a great value with this car. One of the most pleasing things about the purchase process was my experience of dealing with and being helped by JOE BRUNNER. The sales person that helped me with the purchase. I cannot reasonably think of how he could have been more friendly, helpful and courteous. He went the extra step to take the time not only show me the advanced features of the Fusion, but how to use them. Thanks to the Don Hattan team and great thanks to Joe Brunner. More

Not a fan of 3 day policy. Not satisfied with vehicle. Won’t love any exchange. Would love down payment back. Good customer service otherwise Won’t love any exchange. Would love down payment back. Good customer service otherwise More

After 3 days of negociations on a "near" new 2018 ford escape with 16k miles with full factory warranty, just before signing on the dotted line, the sales manager Timm, shares the ford vehicle service his escape with 16k miles with full factory warranty, just before signing on the dotted line, the sales manager Timm, shares the ford vehicle service history with us and much to our surprise, Don Hatton had swapped the motor in this vehicle. Dang, buying a car is hard enough without being misled by the sales management. They have integrity issues well up the food chain obviously. More