Don Hattan Ford

Don Hattan Ford in Augusta is a great place to buy, sell or trade a car. We just bought our 3rd car from them. Hogan Lovelady was very friendly and informative. He and Thad made the process of buying and or trade a car. We just bought our 3rd car from them. Hogan Lovelady was very friendly and informative. He and Thad made the process of buying and trading in our vehicle simple and fast. They also have a great service department. Which we have used for many years since buying our vehicles from them. More

WOW! What a great experience. Everyone was extremely friendly and professional! It was nice to do business with them! From the moment I walked in, John What a great experience. Everyone was extremely friendly and professional! It was nice to do business with them! From the moment I walked in, John Hempel treated me like one of the family! Thanks again!! More

I preordered a ford maverick from this dealership over year ago spec to way i wanted it .Would check on my ford order status through out the year.I knew more about the process than the salesmen.They wer year ago spec to way i wanted it .Would check on my ford order status through out the year.I knew more about the process than the salesmen.They were having a hard time getting hold of me because I moved and they were calling a family members phone number.So I got back to them a month or two before my build was scheduled .Even gave the salesmen my cell number so I could be notified when my truck was delivered from ford as i have been notified by ford when my truck was ready.Clearly I wanted this truck .So they emailed one day and seen it the next morning then when I called the the next day they sold my truck without my consent .I reported this to the dealership and no one seemed to care .I filed a case with for ford reporting how they stole my truck order from me .The dealership claimed they sold it but ford had no recorded record of the truck being register to anyone and it still was in transit .So they sold my truck to highest bidder I figure because a lot scalping of mavericks have been going on selling $5.000 to $10.000 over msrp.The manager was suppose to find me another truck but wanted me to do all the foot work for a dealer trade .The manager basically blew me off and could care less I was going to leave a bad review of this business.Jill Hattan may be nice person but the people running her business are tarnishing her reputation .People will remember who took advantage of the public when chip shortage, material shortage ends .Very bad way to run a business for long term success of retaining customers for life. More

I have bought several trucks and cars from, Don Hattan Ford, Augusta. Mike Poliquin, is a fantastic salesman. He definitely knows Ford Products, and will get the job done. He does it all from finding the Ford, Augusta. Mike Poliquin, is a fantastic salesman. He definitely knows Ford Products, and will get the job done. He does it all from finding the correct vehicle, to financing, and delivery and service. I am sold on, Don Hattan Ford, and Mike. More

No pressure sales. Fast friendly service. Tom Zachary took excellent care of us got us in the car we wanted. Thad was excellent with the financial end of it. Fast friendly service. Tom Zachary took excellent care of us got us in the car we wanted. Thad was excellent with the financial end of it. More

Let me thank Kyle, Tom, Alex and Nick for a great experience while working with me to purchase a 2020 Edge. I'm not the easiest person to deal with but they stayed with me and we got the sell done. experience while working with me to purchase a 2020 Edge. I'm not the easiest person to deal with but they stayed with me and we got the sell done. My hat's off to you guys. I am a second time buyer and will go back again when the time comes. More

Jamie Davis was awesome to work with and made buying our daughter’s first car so easy. He wasn’t pushy like you find at other dealerships and we will definitely be back! daughter’s first car so easy. He wasn’t pushy like you find at other dealerships and we will definitely be back! More

Nick was our salesman and let me tell you, worst experience ever! Very pushy and rude! Makes the whole dealership look trashy! He’s the reason we didn’t buy! Get. Rid. Of. Him! experience ever! Very pushy and rude! Makes the whole dealership look trashy! He’s the reason we didn’t buy! Get. Rid. Of. Him! More

Bought a Used Buick LaCrosse last night from Mike. Great service, friendly atmosphere and much better experience than a typical auto purchase. I would recommend these guys! Thanks from Keith & Linda! Great service, friendly atmosphere and much better experience than a typical auto purchase. I would recommend these guys! Thanks from Keith & Linda! More

Bought a F-250 from there Chevy dealership went in for exhaust leak found out it was sold to us with none of the recalls done. Was told exhaust leak was fixed nope back in for a week rental truck was brou exhaust leak found out it was sold to us with none of the recalls done. Was told exhaust leak was fixed nope back in for a week rental truck was brought back o us we filled it up was takin back the next day cause it was sold truck they brought to us had sensor problems. They were supposed to bring my truck back to us wound up going and getting it myself. Rental that was supposed to have been sold was setting on the lot . Now I have a check engine light on. Worst of it all the truck I bought is for my company. Easy to buy from but highly recommend service from someone else obviously they lack in that department at there ford dealership. Might just be worth paying the $100 out of area for the service warranty. More