Don Hattan Ford
Augusta, KS
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Was extremely impressed with how quick my sales person (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the next day. Upon arriving at the dealership, Kaden and the Don Hattan Ford team were very attentative and respectful, but not pushy. All of my questions were answered promptly and I was made to feel extremely comfortable. By the end of the day, I bought the vehicle. However, due to unforeseen circumstances, I was not able to drive it home to Western Kansas that day. Arrangements were made and the dealership delivered the vehicle to me (3 hour drive one-way). The driver, Jim, was great and extremely friendly. Overall, it was a great experience. More
We just appreciated Thomas Z's knowledge and helpfulness in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! More
I worked with AJ and ordered a nearly impossible Maverick Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! More
You cannot get better service anywhere! They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you and make it a good visit. Big shout out to their service department! More
I needed to have 2 vehicle's serviced. Cody helped me get them in quickly. They were very efficient and kept in contact with me while doing the service. The cost was right where I expected Cody helped me get them in quickly. They were very efficient and kept in contact with me while doing the service. The cost was right where I expected it to be, When the 2nd vehicle got new tires there was a accident with a hub cap, They notified me about it, I looked for it and had a hard time finding the damage. I was told it would be replaced. Not only did they replace that hub cap they replaced the other 3! When I asked why? He said so they would match! That is going above and beyond. Don Hattan Ford is a great place to get your vehicle serviced. More
Kaden was extremely helpful to me and my wife. Kaden helped guide us through the process of purchasing our first vehicle together. We really love the Ford we settled on and appreciate that Kaden t Kaden helped guide us through the process of purchasing our first vehicle together. We really love the Ford we settled on and appreciate that Kaden took the time to explain all of the features model. If you're needing a new car, I highly recommend going to Don Hattan Ford and asking for Kaden! More
I had a very good experience. With John HEMPEL I went in and told him what I was looking for and why we needed the trunk space measured to make sure that a wheelchair and an oxyge With John HEMPEL I went in and told him what I was looking for and why we needed the trunk space measured to make sure that a wheelchair and an oxygen concentrator would fit. Once we picked out a car he will write out a measure we needed the trunk space measured to make sure that a wheelchair and a oxygen concentrator would fit once we picked out a car he went right out and measure the trunk I would like to thank John HEMPEL and everyone that I worked with thank you for making it so easy to get a new car More
I bought my first car here and it was a 10/10 experience. Teddy Wilson was incredibly kind and helpful. The overall feeling of the dealership was welcoming. Teddy Wilson was incredibly kind and helpful. The overall feeling of the dealership was welcoming. More
Just had THE BEST car buying experience with John Hempel at Don Hattan Ford. I was so over big dealerships but saw a sign in front that said ‘customers for life’ and decided to give them a try. Best. Decisi at Don Hattan Ford. I was so over big dealerships but saw a sign in front that said ‘customers for life’ and decided to give them a try. Best. Decision. Ever. Above fair price for trade-in and the most efficient car-buying experience. Thanks, John - I’ll definitely be back! More