Don Hall SuperCenter
Ashland, KY
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Customer service needs work! While my vehicle was there for service it was wrecked. I was notified of the accident hours later after the Service Writer explained what the Tech fou While my vehicle was there for service it was wrecked. I was notified of the accident hours later after the Service Writer explained what the Tech found. Everyone seemed to blow it off as no big deal and to me it was a big deal. I was given a rental and my vehicle was fixed and detailed and I’m pleased. However, when someone’s vehicle is damaged on your clock they should be notified immediately. I will continue to use Don Hall for service because, overall we’ve had good luck, but the attitudes of upper Mgmt needs to be worked on. More
Everyone was very helpful We would recommend this dealership to our friends, everyone was very friendly and very helpful. We will definitely tell our friends and family that m We would recommend this dealership to our friends, everyone was very friendly and very helpful. We will definitely tell our friends and family that may be looking to purchase a vehicle More
Great dealership I would not use another GM dealership. Great sales staff!. Very updated showroom, always clean. All the staff is very friendly and personable. Ser I would not use another GM dealership. Great sales staff!. Very updated showroom, always clean. All the staff is very friendly and personable. Service is also very prompt and knowledgeable. More
Satisfaction Guaranteed with Don Hall Super staff- eager to assist with all concerns; Terry Slone is the most honest car salesman my wife and I have ever met or will ever meet Super staff- eager to assist with all concerns; Terry Slone is the most honest car salesman my wife and I have ever met or will ever meet More
Excellent service I was very pleased with the service received for my truck. I had oil change and also needed tires rebalance (that were put on somewhere else and not I was very pleased with the service received for my truck. I had oil change and also needed tires rebalance (that were put on somewhere else and not very well) and a front end alignment. The whole crew was wonderful, they kept me informed of the process and if a delay occured they let me know right away. I was extremely happy with the cost as I had expected to pay $300 or more and it was omly $200. Very happy. More
Routine service Cadillac care oil change, tire rotations and service was great. Service waiting area was comfortable. Time involved and updates were more than satis Cadillac care oil change, tire rotations and service was great. Service waiting area was comfortable. Time involved and updates were more than satisfactory. Personnel knowledgeable and friendly. Also looked at new vehicles. More
Great sales experience as always! I have purchased vehicles from Don Hall for decades. I always get great service and a great deal without a lot of pressure tactics. Awesome! I have purchased vehicles from Don Hall for decades. I always get great service and a great deal without a lot of pressure tactics. Awesome! More
Such an easy process Josh was very helpful. Not pushy at all. Buying experience was exactly what we were looking for: laid back but professional and very courteous. Would Josh was very helpful. Not pushy at all. Buying experience was exactly what we were looking for: laid back but professional and very courteous. Would recommend to anyone. More
Great customer service I couldn’t be anymore pleased with the vehicle and wonderful service!!! Wonderfully friendly staff. If you are in the market for a new car, Don Hall I couldn’t be anymore pleased with the vehicle and wonderful service!!! Wonderfully friendly staff. If you are in the market for a new car, Don Hall is top notch!!! More
A great helpful experience They were helpful and listen to my wants for a replacement vehicle. Great help with getting the financial and delivery. They as so did free oil change They were helpful and listen to my wants for a replacement vehicle. Great help with getting the financial and delivery. They as so did free oil change because of the time even with less then 1000 miles. Would buy another truck or send a friend to get a vehicle. More