Don Hall SuperCenter
Ashland, KY
Filter Reviews By Type
Showing 436 reviews
Great and fast service Great place with friendly workers. I took my truck in for a regular service and they finished my truck faster than they said. Wonderful experience. Great place with friendly workers. I took my truck in for a regular service and they finished my truck faster than they said. Wonderful experience. More
2019 Buick Encore We had a very good salesman,Helped us save a little.We would recommend Don Hall highly.The service and parts dept.were friendly and courteous. We had a very good salesman,Helped us save a little.We would recommend Don Hall highly.The service and parts dept.were friendly and courteous. More
Extended warranty Had the valve cover replaced on my car. Josh in service department always nice and takes care of me with any problem. Will definitely go back again. Had the valve cover replaced on my car. Josh in service department always nice and takes care of me with any problem. Will definitely go back again. More
Very pleasant All sales representatives were nice and not pushy at all. Josh Noel was very friendly and told us everything there was to know about buying a new car All sales representatives were nice and not pushy at all. Josh Noel was very friendly and told us everything there was to know about buying a new car from the loan process to the actual cars themselves. I would definitely recommend anyone, especially family and friends to Don Hall. Very pleasant experience and can’t wait to buy from them again in the future. More
Oil change Easy to schedule- worked it to fit my schedule Paperwork simple- coffee good- 35 minutes max Payment easy and out Makes service a necessary thing t Easy to schedule- worked it to fit my schedule Paperwork simple- coffee good- 35 minutes max Payment easy and out Makes service a necessary thing that you don’t dread having to do More
Great Experience The service team at Don Hall SuperCenter is outstanding!! The entire group is very courteous and professional. They always do an excellent job and The service team at Don Hall SuperCenter is outstanding!! The entire group is very courteous and professional. They always do an excellent job and I highly recommend them. More
Not repaired yet I was told to come back and get my vehicle after they had scheduled my appointment. The reason was it was going to take them 2-3 days to repair the is I was told to come back and get my vehicle after they had scheduled my appointment. The reason was it was going to take them 2-3 days to repair the issue and they didn’t have a rental car at the time to give me, so I was sent home with my car not repaired. And have no idea when I will get repaired. They said they would let me know when they have a loaner vehicle available... lol. I spent 80,000 on my new Cadillac, you think they would be able to figure something out to help me... More
Problem with windshield on 2019 Encore Service Tech very courteous and wrote up an order to replace and called me later in day to advise windshield was ordered and he would schedule appoint Service Tech very courteous and wrote up an order to replace and called me later in day to advise windshield was ordered and he would schedule appointment for installation as soon as it came in. Very pleased with service. Also spoke to my sales rep, Terry Sloan, who I am sure helped with getting everything approved so fast. More
Great Service Professional service and employees are very nice. Amber was great and kept us very informed. Would recommend Don Hall service to anyone. Thanks Don H Professional service and employees are very nice. Amber was great and kept us very informed. Would recommend Don Hall service to anyone. Thanks Don Hall !!! More
Felt like unimportant customer Jeff was the man that completed the paper work for us as we were buying a vehicle. At one point he totally ignored me and what I was saying, and I ev Jeff was the man that completed the paper work for us as we were buying a vehicle. At one point he totally ignored me and what I was saying, and I even tried again! He just continued again, doing what I didn't want done. Finally the next day, I got it reversed and taken care of. I don't feel this was professional at all. More