Don Franklin Lexington Nissan
Lexington, KY
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Excellent Experience! My husband and I had a wonderful experience at Glenn Nissan. We purchased a brand new 2015 Murano with 154 miles on it! This place has the Best custo My husband and I had a wonderful experience at Glenn Nissan. We purchased a brand new 2015 Murano with 154 miles on it! This place has the Best customer service that we have encountered in a long time! We worked with several people through our experience and we wanted to say Thank you to Robert Walls, Ashley, Stephen, Walt (Cupcake), Curtis, Trevor and Ty! Everyone was courteous, patient, and very accomodating to our needs. We will recommend this dealer to everyone we know. Thank you again! The Elliott's. More
Buying Experience Quincy was very patient and allowed us to look and ask questions that we had about the vehicle. We told him what we wanted to look at and he showed i Quincy was very patient and allowed us to look and ask questions that we had about the vehicle. We told him what we wanted to look at and he showed it to us, let us drive and was not pushy about trying to make a deal. He let us make that decision. The entire crew at Glenn Nissan allowed my wife and I time to discuss the deal and did not push to close the deal. We look forward to working with the service department when the first service is due on the vehicle. Quincy introduced us to everyone at the dealership I think. Makes you feel good knowing that I call Quincy & he will set up our oil changes or service work needed. I think Quincy being a family man even enjoyed our 7 yr old being with us and negotiating a hat for himself and then advising that he needed a second hat for dad. Great buying experience!!!! More
Super easy buying experience Bought our new 2016 Rogue today. What a beautiful and comfortable vehicle. Very nice experience, quick and simple. Misty Roberts, our saleswoman was Bought our new 2016 Rogue today. What a beautiful and comfortable vehicle. Very nice experience, quick and simple. Misty Roberts, our saleswoman was great as was the General Manager, Stephen Tevis, who made sure everything was to our satisfaction. Curtis Reams, the finance manager did a terrific job explaining all our options as did John Berry, who explained all the workings of the vehicle. I would highly recommend this dealership and the great crew working there. More
Interested in my vehicle needs Great low pressure buying experience, but Quincy was still very concerned about my needs for a new vehicle and was very knowledgeable about the differ Great low pressure buying experience, but Quincy was still very concerned about my needs for a new vehicle and was very knowledgeable about the different options I was considering. Although I came in thinking I wanted a smaller vehicle than what I had before so I could get better gas mileage, he showed me one that still got great mileage but was more the size of what I was used to. More
Excellent service Quincy went out of his way to accommodate us on a very busy weekend. Appreciate his service and willingness to help. This was our second vehicle pur Quincy went out of his way to accommodate us on a very busy weekend. Appreciate his service and willingness to help. This was our second vehicle purchased from him. Great experience. More
Relaxed experience Quincy and the team at Glenn Nissan made this a remarkably relaxed buying experience. I had been researching and testing vehicles for several months d Quincy and the team at Glenn Nissan made this a remarkably relaxed buying experience. I had been researching and testing vehicles for several months due to back problems. Looking for something I did not have to climb into or out of I narrowed my search away from the full size SUVs. The European cars had some of the most ridiculous dash boards and only the Lexus offered the same ease of access as my Murano but suffered from the new transmission constantly seeking the proper gear. The Cadillacs were not comfortable and the visibility was poor. The only comparable vehicle was the Lincoln MKT which is much bigger and has yet to upgrade the center control stack but has no match for comfort. Quincy took me and 2 of my children on a test drive when I visited them at college over Thanksgiving. They liked the styling and comfort as much as I did. The center stack technology is currently as good as it gets. I live 2 hours from Lexington and after a couple of emails and follow up phone calls an exceptional deal was made and all I needed was a rental car to drive to the dealership. Quincy even met me at the rental drop off. I have owned too many cars in my life and currently own 5 with all 3 of my children driving. This was undoubtedly the most relaxed buying experience I have ever had and the drive home that night in heavy fog and mist in a brand new car was much more relaxed than I would have expected. Even the touch screen controls seem as intuitive as operating an iPhone. More
EXCEPTIONAL ON ALL LEVELS! When we decided to buy a new vehicle, we knew what we were looking for... 1) A excellent automobile 2) A dynamite deal 3) Value that would last 4 When we decided to buy a new vehicle, we knew what we were looking for... 1) A excellent automobile 2) A dynamite deal 3) Value that would last 4) Exceptional service 5) To be cared for as a family Trust me when I say we shopped around and weighed many options! Glenn Nissan met and far exceeded our expectations at every turn! It's the first time I've bought a car and didn't feel like I was being hassled or pressured with a sales pitch. These guys simply helped us find the car that was right for us, and did everything they could to make the process easy. It was really nice to be served, rather than sold! More
Hassle FREE car buying experience This is my 2nd Nissian purchase at Glenn. Both experiences have been like none other than anywhere else. Friendly, down to earth, genuinely good peop This is my 2nd Nissian purchase at Glenn. Both experiences have been like none other than anywhere else. Friendly, down to earth, genuinely good people! More
Great people, great dealership!!!! Well let me start by saying this is the 3rd Nissan I have bought from Glenn Nissan. I don't even think of looking anywhere else. I always just call Da Well let me start by saying this is the 3rd Nissan I have bought from Glenn Nissan. I don't even think of looking anywhere else. I always just call Darryl Bond. He is the best to deal with. I remember the first thing that came to mind when I met Darryl on the lot. I thought this guy can't be a salesman, he's just to honest. I was wrong. Darryl and Charles Bush made that deal pain free as they did the 2nd one too. Now the 3rd was taken care of by Darryl and Stephen Tevis. This deal was put together over the phone and took a week for me to get there and pick up the car. I couldn't be happier with all three deals. I just wish I could refer myself so I could get my 100 Bucks Darryl keeps talking about. Lol! More
Quality product; quality dealership; quality team! If you are searching for a quality make of vehicle - look no further than Nissan; if you are looking for a quality dealership - look no further than G If you are searching for a quality make of vehicle - look no further than Nissan; if you are looking for a quality dealership - look no further than Glenn Nissan; if you are looking for a quality Sales Consultant - look no further than Roger Campbell! I have been in the auto finance business for over 13 years and my choice when shopping for a vehicle is Nissan. My dealership is Glenn Nissan and my Sales Consultant Roger Campbell. Give Roger a chance to 'earn' your and your families business and I can assure you he and the team at Glenn Nissan will not disappoint. Quick, painless, accomodating - before, during and after the sales/ purchase process. Big thanks to Roger, Rodney and the entire team at Glenn Nissan. See you next time! More