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Don Franklin Lexington Nissan

Lexington, KY

3.9
219 Reviews

3360 Richmond Rd

Lexington, KY

40509

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Showing 219 reviews

June 22, 2019

Outstanding salesman, Matt Ballard Outstanding dealership with a great salesman, Matt Ballard. If you're considering a Nissan, definately ask for Matt. No hassle dealership that does More

by rstorat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ballard
April 30, 2019

Matt Ballard is phenomenal to work wtih Not a fan of going to car lots, to say the least. My son needed a car so I had to go. Matt Ballard was the most genuine and honest car salesman I’ve e More

by BuyUsed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ballard
April 19, 2017

Equinox Engine Issues Thank you so much for helping us get our Equinox a free engine! Excellent service in at this dealership! Friendly and helpful staff members. Thank you More

by Equinox owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Apr 28, 2017 -

Don Franklin Lexington Nissan responded

Thank you for your kind words! We look forward to many dealings in the future.

February 26, 2017

Great Service I purchased a 2013 Nissan Altima SL this weekend and Chandler and staff done everything they could to get me at the pymts I was comfortable with. Than More

by Bnichole69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler English
Mar 16, 2017 -

Don Franklin Lexington Nissan responded

Thank you for allowing us to provide you with an awesome experience. Come back and see us again in the future.

January 17, 2017

REPEAT, REPEAT, REPEAT, ETC We just keep coming back, awesome folks to work with, John Berry has always been fair and very professional in dealing with us. He goes above and bey More

by Flexdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berry
Feb 20, 2017 -

Don Franklin Lexington Nissan responded

Thanks for the awesome rating! We strive to provide a 5 star experience to each and every customer. We looking forward to your future business.

December 02, 2016

Nissan Juke sv I was beyond pleased with the service and flexibility they had with my schedule to get me in the car I wanted. Super satisfied with my visits. More

by Brandy Ogletree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Tevis, Luis Padilla
Feb 20, 2017 -

Don Franklin Lexington Nissan responded

Brandy, thank you for your 5 star rating! We are happy that your experience was a pleasant one and look forward to your future business.

November 28, 2016

Awesome staff We will always buy cars from Glenn as long as Stephen Tevis is the manager there. He always goes above and beyond and always does what is right. He st More

by nanfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Tevis, Luis Padilla
October 09, 2016

Great car buying experience Not having bought a new car for several years, I was dreading to start searching. Mark Watson ( my sales man) could not have been nicer! We test drove More

by Melissa Cinnamon
Recommend Dealer
Yes
Employees Worked With
Mark Watson
October 01, 2016

Had my Nissan truck serviced They got me in on a Saturday morning and everything was quick and easy also they advised me of issues with my truck that needed to be addressed in the More

by Hvactech64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Tevis
June 21, 2016

Sold me a certified used car that had been duct taped I purchased a Nissan Maxima in November 2015. I was told by the finance department they had contacted me Credit Union when in fact they had not. (Foun More

by Ellen114
Recommend Dealer
No
Employees Worked With
Sales associate not listed.
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