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Don Franklin Lexington Nissan

Lexington, KY

4.4
218 Reviews

3360 Richmond Rd

Lexington, KY

40509

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Showing 218 reviews

May 07, 2013

Eric McDonald, the sales representative that assisted me with my purchase, did an outstanding job in guiding me through the sales process. The sales process in the auto industry is one that I have grown to More

by drooney305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McDonald
April 28, 2013

Stephen stuck to the facts and gave us a great price. He also communicated via email which was my preferred method of communication. Thanks Stephen! More

by Redddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Tevis
April 21, 2013

Glenn employees listened to my needs and were able to find a car that met them. They did this in a friendly, very helpful manner. All of my questions were answered in a satisfactory manner. Eric McDonald More

by mgullette13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKnight, Eric McDonald
February 25, 2013

I read several reviews about the friendly service, pleasant buying experience and I was skeptical. I made my offer online and it was accepted. So I expected to go in and hear about how the manager c More

by Mrbtobtob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 24, 2012

Chris was very attentive, enjoyed working with John on the deal, he worked a great deal for me, sold me on the facts about my Armada and he found me what I wanted. Sorry but I can't remember the financia More

by Mike Nickoson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Delaney and John
December 07, 2012

These individuals were very respectful with friendly, expedited customer service. I was able to make my purchase with ease thanks to Earnest Danson's expertise. More

by 123391202552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnest Danson, Jean Coissy, Brent Cumbess
November 28, 2012

I came in to purchase a 09 Nissan and Mr. Danson was my rep. and he took great care of me before my purchase and he checked in on me later to make sure I was completely satisfied with my purchase. I'm very More

by valerie41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 27, 2012

I had the best experience at your dealership. I must say that Ernest Danson went above and beyond the call of duty. I must admit that I am a hard customer to please and he found a way to make sure that I fo More

by marai516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 26, 2012

I currently drive an 08 Nissan 350Z. When I spoke w/Mr. Danson Over the phone he was very informative about the 370 Im interested in. I may just surprise myself with a New Year's present! Thank You for the More

by C.Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 14, 2012

This dealership is terrible. They are untruthful, manipulative, rude, and I've never experienced such poor customer service. I can't believe they are still in business. More

by Jade Osborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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