Don Franklin Lexington Hyundai

my husband & I went over there initially to look @ used Hyundais, but instead we found 3 used Volvos & a super nice saleman named Marc Franco & the rest is history; he worked with us & took very goo used Hyundais, but instead we found 3 used Volvos & a super nice saleman named Marc Franco & the rest is history; he worked with us & took very good care of us & we eventually drove off in a very nice Burgundy Red Volvo; he has been an Angel in disguise; i can call him day or night & he takes care of our issues; we are very leary of car salemen; they can be pushy & put you in what they want & you can't afford; a million more like him & you would be selling more cars. Marc took excellent care of us & went above & beyond what was expected of him; we were then & still are very happy with his services............. thank you Marc.............Kathy & Bruce More

I purchased a 2011 Hyundai Sonata. We also looked at I purchased a 2011 Hyundai Sonata. We also looked at various Toyota models. However,the Toyota dealer was very pushy and only interested in a qu I purchased a 2011 Hyundai Sonata. We also looked at various Toyota models. However,the Toyota dealer was very pushy and only interested in a quick sale. It was such an unpleasant experience that I won't step foot in another Toyota dealership for many many years. Bill Mathews at Glen Hyundai let me take my time and didn't pressure me into making a decision before I was ready. He wanted to make sure that I'd be happy with the purchase, Bill took the time to meet me on the lot on a Sunday night as he and his wife were on the way home from a concert. Bill accompanied me on many test rides. And I'm thrilled with my decision to by a Hyundai. We didn't need to play the negotiation game. Thank you Bill Mathews! More

Negotiated a contract and was very pleased....but had some difficulty over a change in the contract due to "limited credit history" - credit rating was excellent, but limited. After giving a poor rating some difficulty over a change in the contract due to "limited credit history" - credit rating was excellent, but limited. After giving a poor rating on dealerrater, the dealer contacted us and worked everything out to our satisfaction....they could not have been nicer. The original problem should not have occurred, but they were outstanding in taking care of it....I would rate them a 5 accross the board EXCEPT for one very rude sales manager (there are others that are fantastic) and their not communicating that the contract could change if the credit rating was not to their satisfaction. I hope they will make some changes concerning these things....if so, I plan on dealing with them in the future. More

From the minute I pulled up to the service garage until I drove out, everyone was friendly, efficient and communicated all that was being done on the car. The waiting area is large with comfortable seating, drove out, everyone was friendly, efficient and communicated all that was being done on the car. The waiting area is large with comfortable seating, free drinks (non-alcoholic), coffee and a large TV. Casey informed me there was a problem with a tire, showed me the problem, and the technician was kind and switched the tire free of charge. Walked out with a bill less than $35! More

Donavon Grider was a great person to work with. He was very knowledgeable of the vehicle and the overall services available. This is the 5th vehicle that we have bought from Glenn and I would recommend th very knowledgeable of the vehicle and the overall services available. This is the 5th vehicle that we have bought from Glenn and I would recommend them to anyone wanting to invest in a new vehicle. More

I would highly recommend this dealership. I liked the salesman so well I brought my son back and he bought a new car. I purchased a new sonata and he purchased a new genesis. There is something special a salesman so well I brought my son back and he bought a new car. I purchased a new sonata and he purchased a new genesis. There is something special about the new car sales staff here, great salesman (Greg Elliott) as well as both sales managers. More

I brought my SUV in for service (windshield wipers weren't working). I waited while the work was being completed. Cory knew that I was in a hurry, so he had two people work on my car to get is done weren't working). I waited while the work was being completed. Cory knew that I was in a hurry, so he had two people work on my car to get is done faster. He's very personable and great to work with. Great experience overall! I go to Glenn Hyundai Service for all of my vehicle maintenance. More

Searching for a car at Glenn Hyundai was a great experience. I never felt pressured or rushed, and they never tried to talk me into anything I didn't want. I got the price I wanted and a great car ( experience. I never felt pressured or rushed, and they never tried to talk me into anything I didn't want. I got the price I wanted and a great car (Elantra). I would highly recommend visiting Glenn Hyundai if you are looking for a vehicle. More

After my previous car blew up, I spent a stressful week looking for a new to me used car. I went to a total of 6 different dealerships/ used car sales and of all of them Glenn Automall and Brett were the m looking for a new to me used car. I went to a total of 6 different dealerships/ used car sales and of all of them Glenn Automall and Brett were the most helpfull without being pushy or rude or pressuring me. The Hyundai Elantra I bought is the first car I have ever bought myself, and the whole team at Glenn automall made the experience a really good one. I feel I got a good deal on my car, and because of the excellent service I recieved from Brett and Olivia Tudor in Financing, I would happily shop there again. More

It was great working with Donovan. He is very professional. This was the best auto sales experience that I had. I have been to other dealerships encountering pushy, not caring salesman. I did n professional. This was the best auto sales experience that I had. I have been to other dealerships encountering pushy, not caring salesman. I did not see that at Glenn Huyndai. From start to finish, the services from Donovan was the best. I would recommend anyone to ask for Donovan at this dealership. More