Don Franklin Lexington Hyundai
Lexington, KY
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This is the third car that I have purchased from Glenn. They have been great to work with and I will definitly go back there when I am in the market for another car. The sales manager is easy to work with They have been great to work with and I will definitly go back there when I am in the market for another car. The sales manager is easy to work with and everybody goes out of their way to make your experience pleasant. More
My buying experience with Glenn Hyundai was very pleasant and positive. Greg Fath and others treated my wife and I with respect and professionalism. William Don Cooper and positive. Greg Fath and others treated my wife and I with respect and professionalism. William Don Cooper More
Both Gregg and the sales manager were great to work with. I got the car I wanted at a fair price. Greg patiently walked me through the Blue Link system and the navigation package and I left feeling confide I got the car I wanted at a fair price. Greg patiently walked me through the Blue Link system and the navigation package and I left feeling confident and pleased. More
We had an excellent experience with the recent purchase of a 2012 Hyundai Elantra. The vehicles seem to be selling quite rapidly - area dealers had very few cars available. We were looking for a basic mo of a 2012 Hyundai Elantra. The vehicles seem to be selling quite rapidly - area dealers had very few cars available. We were looking for a basic model as my daughter's first new car purchase. We were willing to wait the month for the vehicle with less options however the salesman approached us about working with us on the price to get it closer to the price without options. I expected the haggling hassle to begin. Instead of was very pleasantly surprised with a return phone call that stated the amount the dealership could negotiate. We were pleased with the offer and accepted. I have never conducted a pricing negotiation over the phone!! I braced myself for some hassle when we went in to close the deal - again pleasantly surprised that it was very straight forward and matter of fact acceptance of what we discussed on the phone. We mentioned my daughter had a 14 year old honda accord - they offered us a trade in value without looking at the car and said that they could improve once they could view the car. We needed some time to acquire the financing and down payment. They held the car for us for a week. This experience couldn't have been more professional. I researched Glenn's reviews online and frankly was a little skeptical. Not anymore - we will definitely being doing business with this dealership again. More
We have been looking for a car for about 3 years. Finally Hyundai came out with a great car. The Elantra test drove great and was the perfect size. Not too big but more importantly, not too small. Finally Hyundai came out with a great car. The Elantra test drove great and was the perfect size. Not too big but more importantly, not too small. Donovan worked with us to explain everthing about the car and we were sold. The buying process was painless from start to finish and we had no pressure. Unfortunately, 10 days after purchasing our new car, it was totaled in no fault accident on a major interstate. The Safety of the vehicle left us with only minor aches and pains. We are definitely going back to Donovan and Glenn for the replacement. More
I had a great experience in dealing with Mr. Bill Matthews at Glenn Hyundai. He answered all my questions through email before I met him and before I decided to purchase a Santa Fe. Then..... whe Matthews at Glenn Hyundai. He answered all my questions through email before I met him and before I decided to purchase a Santa Fe. Then..... when I went in to meet with Mr. Matthews, take a test drive and make an offer, he was very professional, friendly and accomodating. He came in to meet with me at the end of the business day on his day off. He had the courage to ride with me on the test drive!!! If I went back to Glenn Hyundai for another purchase, I would request to deal with Mr. Matthews. All in all I have been pleased with Hyundai's professionalism and service in the past and during my recent purchase experience and hope nothing spoils the record! Thanks, Lynn Bowers More
We came to the Glenn Auto Mall Hyundai dealership to look at a Tucson we'd seen on the internet. Our salesman, Mark, greeted us at the door and immediately answered our questions, took us on a test drive, an at a Tucson we'd seen on the internet. Our salesman, Mark, greeted us at the door and immediately answered our questions, took us on a test drive, and made us feel comfortable through the whole buying process. We really appreciated his kindness, honesty, and willingness to give us all the information we needed and more. More
Glenn Hyundai has once again provided me with excellent sales and service. This is my fourth Glenn purchase and won't be my last. Dan Litteral in Sales was more than friendly. He was extremely helpful, sales and service. This is my fourth Glenn purchase and won't be my last. Dan Litteral in Sales was more than friendly. He was extremely helpful, but never pushy. Casey Dalton in Service is awesome and makes me look forward to bringing in my Hyundai for service. Unlike many dealerships where the staff seems to turnover monthly, I recognize sales staff who were working with me during my first Hyundai purchase years ago. I like that sense of familiarity and stability. I have referred friends and family to Glenn in the past and will continue to do so. I know I will enjoy driving my new Genesis Coupe. Thanks again Glenn, Michelle Parsons-Miller More
Greg Yaden, Charles Bush and the entire Glenn crew were a pleasure to work with. Very friendly, thorough and competent. We'll definitely go back the next time we're in the market for a new car. pleasure to work with. Very friendly, thorough and competent. We'll definitely go back the next time we're in the market for a new car. More
Appreciated Bill Matthew's candor and frankness. Also appreciated his not being a typical (or at least what I think is a typical car salesperson - pushy, wants you to make a decision immediately at that appreciated his not being a typical (or at least what I think is a typical car salesperson - pushy, wants you to make a decision immediately at that time, calls repeatedly etc.) car salesperson. Promptly and courteously answered all my questions. Met me and my wife at agreed upon dates/times. I have certainly enjoyed my Hyundai so far in the five days I've had it and look forward to many happy days as well. Thanks Bill! More