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Don Franklin Lexington Hyundai
Lexington, KY
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Everyone I had the opportunity to deal with at the dealership was extremely helpful and polite. I purchased a 2013 Hyundai Elantra and had certain criteria which were important to me (manual transmis dealership was extremely helpful and polite. I purchased a 2013 Hyundai Elantra and had certain criteria which were important to me (manual transmission, dark exterior, dark interior). Other local dealerships were having a hard time finding a car that met my specifications. Bill was able to quickly locate a vehicle that was exactly what I asked for, with a much lower price than offered at other dealerships. I financed a portion of the vehicle, and Bill was extremely helpful working with me to make the experience as expedient and simple as possible. After looking and working with other dealerships I was impressed with Bill's efficiency and responsiveness. This was my first new car, and Bill helped make the buying process an enjoyable experience. I would recommend Glenn Auto Mall and Bill Graul to anyone looking to purchase a vehicle. More
If you're in the market for a new vehicle, I recommend Zach Dunn at Glenn Automall. I've purchased 4 vehicles from him over the last few years (referred several friends too) for several reasons: honesty, Zach Dunn at Glenn Automall. I've purchased 4 vehicles from him over the last few years (referred several friends too) for several reasons: honesty, highly competent & provides a hassle-free customer experience. No other dealership treats its loyal customers better and they reciprocate with a consistent high level of service, reasonable trade allowances & fair prices. He's been a quick phone call away for any of my automotive needs. Since I drive a lot of miles, that means a lot regular service. Thanks again Zach, for all you've done. BTW, it's about time for another oil change! George Pack More
It was the easiest car buying experience we have ever had. Mr. Connors was not pushy and we really liked that. He answered all our questions that we had. When we are ready to buy another car we will be g had. Mr. Connors was not pushy and we really liked that. He answered all our questions that we had. When we are ready to buy another car we will be giving Mr. Connors a call. More
Scott was exceptionally friendly and personable with great product knowledge. I described the type of car that I was looking for to see what he would suggest for my budget and needs. Little did he know great product knowledge. I described the type of car that I was looking for to see what he would suggest for my budget and needs. Little did he know that I've been narrowing a list of 25 new cars down for the past 10 months. I had narrowed my list to 2 by the time I walked on the lot. After giving a brief general description of my needs he led me to a car. This was one of the two cars that I was considering from my list. He was intuitively right on target. I also have to praise the entire sales team at the Hyundai dealership the day I was there (10/24/12) for being personable and energetic. My friends will definitely hear about my fabulous experience at Glenn Hyundai off of Richmond Rd. in Lexington, Ky. More
Zach was a wonderful salesmen and didn't stop until he could supply me with the car that would best suit my families needs. He was great to my son that came with me that night to purchase the car. He of could supply me with the car that would best suit my families needs. He was great to my son that came with me that night to purchase the car. He offered soft drinks, ect. And while I was speaking to Olivia, he let my son watch movies on his phone. He took the car outside and washed it after car wash hours and helped me load up my new vehicle. He also hand washed my car for me when I came back 2 days later to bring the title to my trade in. I have no complaints at all. Everything was done very quickly. Zach even helped me install my bluetooth, ect. He stayed after his normal work time for 3+ hours later the night of the sale. I would recommend Zach and this dealership to anyone looking to buy. All I have is positives. More
The sales associate and sales manager went out of their way to help me buy a car hassle free. Would highly reccomend Glenn Hyundai for a car purchase. way to help me buy a car hassle free. Would highly reccomend Glenn Hyundai for a car purchase. More
This was our family's first experience with buying a new car. JB answered all our questions and was always available by phone, text, or in person. He was very friendly and helped in every aspect of the ca car. JB answered all our questions and was always available by phone, text, or in person. He was very friendly and helped in every aspect of the car buying process. We could not thank him enough More
Great service! Great product! The staff was friendly Great service! Great product! The staff was friendly and courteous. There was no wait time to view the vehicles and the finance officer completed Great service! Great product! The staff was friendly and courteous. There was no wait time to view the vehicles and the finance officer completed the application in a prompt manner. More
Bill Graul was very pleasent to work with, straight forward and honest. Our overall experience looking for a new vechical was great and will advise anyone who is looking for a new or used vechical t forward and honest. Our overall experience looking for a new vechical was great and will advise anyone who is looking for a new or used vechical to look first at Glenn Auto. Thanks, Jim & Dianne More
I have always brought cars from Glenn Nissan because the customer service is the best.Every employee that you come in contact with is friendly and go out of the way to help and make sure your needs are take customer service is the best.Every employee that you come in contact with is friendly and go out of the way to help and make sure your needs are taken care of. More