
Don Franklin Lexington Hyundai
Lexington, KY

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The overall experience was excellent. Dan Litteral was a fantastic salesperson to work with and very helpful. He was never pushy but always considerate and seemed to know what needed to be done. I would a fantastic salesperson to work with and very helpful. He was never pushy but always considerate and seemed to know what needed to be done. I would and will highly recommend him to anyone looking for a car! More
My wife and I stopped in on a whim to look at the Hyundai Genesis and was immediately approached by Dan Litteral. I figured this was going to be your typical experience of "what will it take to get you in th Genesis and was immediately approached by Dan Litteral. I figured this was going to be your typical experience of "what will it take to get you in this car today" but I was totally wrong. Dan was incredibly professional and was not pushy at all! He made us feel incredibly comfortable and then we left for vacation. He called us with information that we had asked for when he said he would and didn't pressure us at all. While on vacation we test drove 2 other vehicles from other dealers and had horrible experiences with pushy sales people. We called Dan and finished the deal over the phone. Got a fantastic price on the Genesis and they gave me top dollar on my trade in. We picked it up on our way home to Columbus Ohio. Love the car, experience and my wife will be buying her next vehicle from Dan later this year! Can't say enough good things about Glen Auto Mall and the people that work for them! More
Everyone I had the opportunity to deal with at the dealership was extremely helpful and polite. I purchased a 2013 Hyundai Elantra and had certain criteria which were important to me (manual transmis dealership was extremely helpful and polite. I purchased a 2013 Hyundai Elantra and had certain criteria which were important to me (manual transmission, dark exterior, dark interior). Other local dealerships were having a hard time finding a car that met my specifications. Bill was able to quickly locate a vehicle that was exactly what I asked for, with a much lower price than offered at other dealerships. I financed a portion of the vehicle, and Bill was extremely helpful working with me to make the experience as expedient and simple as possible. After looking and working with other dealerships I was impressed with Bill's efficiency and responsiveness. This was my first new car, and Bill helped make the buying process an enjoyable experience. I would recommend Glenn Auto Mall and Bill Graul to anyone looking to purchase a vehicle. More
If you're in the market for a new vehicle, I recommend Zach Dunn at Glenn Automall. I've purchased 4 vehicles from him over the last few years (referred several friends too) for several reasons: honesty, Zach Dunn at Glenn Automall. I've purchased 4 vehicles from him over the last few years (referred several friends too) for several reasons: honesty, highly competent & provides a hassle-free customer experience. No other dealership treats its loyal customers better and they reciprocate with a consistent high level of service, reasonable trade allowances & fair prices. He's been a quick phone call away for any of my automotive needs. Since I drive a lot of miles, that means a lot regular service. Thanks again Zach, for all you've done. BTW, it's about time for another oil change! George Pack More
It was the easiest car buying experience we have ever had. Mr. Connors was not pushy and we really liked that. He answered all our questions that we had. When we are ready to buy another car we will be g had. Mr. Connors was not pushy and we really liked that. He answered all our questions that we had. When we are ready to buy another car we will be giving Mr. Connors a call. More
Scott was exceptionally friendly and personable with great product knowledge. I described the type of car that I was looking for to see what he would suggest for my budget and needs. Little did he know great product knowledge. I described the type of car that I was looking for to see what he would suggest for my budget and needs. Little did he know that I've been narrowing a list of 25 new cars down for the past 10 months. I had narrowed my list to 2 by the time I walked on the lot. After giving a brief general description of my needs he led me to a car. This was one of the two cars that I was considering from my list. He was intuitively right on target. I also have to praise the entire sales team at the Hyundai dealership the day I was there (10/24/12) for being personable and energetic. My friends will definitely hear about my fabulous experience at Glenn Hyundai off of Richmond Rd. in Lexington, Ky. More
Zach was a wonderful salesmen and didn't stop until he could supply me with the car that would best suit my families needs. He was great to my son that came with me that night to purchase the car. He of could supply me with the car that would best suit my families needs. He was great to my son that came with me that night to purchase the car. He offered soft drinks, ect. And while I was speaking to Olivia, he let my son watch movies on his phone. He took the car outside and washed it after car wash hours and helped me load up my new vehicle. He also hand washed my car for me when I came back 2 days later to bring the title to my trade in. I have no complaints at all. Everything was done very quickly. Zach even helped me install my bluetooth, ect. He stayed after his normal work time for 3+ hours later the night of the sale. I would recommend Zach and this dealership to anyone looking to buy. All I have is positives. More
The sales associate and sales manager went out of their way to help me buy a car hassle free. Would highly reccomend Glenn Hyundai for a car purchase. way to help me buy a car hassle free. Would highly reccomend Glenn Hyundai for a car purchase. More
This was our family's first experience with buying a new car. JB answered all our questions and was always available by phone, text, or in person. He was very friendly and helped in every aspect of the ca car. JB answered all our questions and was always available by phone, text, or in person. He was very friendly and helped in every aspect of the car buying process. We could not thank him enough More
Great service! Great product! The staff was friendly Great service! Great product! The staff was friendly and courteous. There was no wait time to view the vehicles and the finance officer completed Great service! Great product! The staff was friendly and courteous. There was no wait time to view the vehicles and the finance officer completed the application in a prompt manner. More