
Don Franklin Lexington Hyundai
Lexington, KY

Filter Reviews By Type
Showing 677 reviews
The BEST car buying experience ever. I cannot say enough about the knowledgeable, customer friendly staff at the Glenn Auto Mall. This car buying experience was a pleasure from start to f I cannot say enough about the knowledgeable, customer friendly staff at the Glenn Auto Mall. This car buying experience was a pleasure from start to finish. The staff truly care about your needs and will work diligently to ensure you get exactly what you want. Glenn has the best customer service hands down. We will never buy a car anywhere else. We specifically want to mention Marc Franco for being one of the friendliest down to earth guys we had the pleasure of working with. Thanks for making car buying such an enjoyable experience! More
My experience with Glenn Hyundai The sales staff were friendly and helpful in getting me into a new car that I wanted. They also gave me a very good deal on my trade-in. Later when The sales staff were friendly and helpful in getting me into a new car that I wanted. They also gave me a very good deal on my trade-in. Later when there was a financial issue, the staff worked quickly to get it resolved. I'm very pleased with this dealership. More
Wonderful Brad Lovitz was my salesman and he helped me buy my dream car at a price I could afford. He was knowledgable and helped me make an informed decision. Brad Lovitz was my salesman and he helped me buy my dream car at a price I could afford. He was knowledgable and helped me make an informed decision. More
Awesome Experience! I don't think buying a new car could have went more smoothly. Our salesman, Robert Harris, was excellent! Friendly, professional, no pressure, and mo I don't think buying a new car could have went more smoothly. Our salesman, Robert Harris, was excellent! Friendly, professional, no pressure, and more than willing to help us. They worked with us to get the best deal possible. I would recommend Robert and this dealership to anyone. We love our new Santa Fe!! Thanks Glenn Hyundai!! More
Excellent Customer Service Everything was GREAT! Overall the experience was perfect. Our salesman Robert Harris was quick, thorough, professional, and very friendly. This team Everything was GREAT! Overall the experience was perfect. Our salesman Robert Harris was quick, thorough, professional, and very friendly. This team knows how to make buying a car the fun experience that it should be!!! More
Great Experience Best dealership and service you could ever hope for. These people care about you, what they do and their product. If you want honesty and trustworthy Best dealership and service you could ever hope for. These people care about you, what they do and their product. If you want honesty and trustworthy people, this is the place to go. They work with you and try to give you the best for your dollar. Can't beat that anywhere. This is how loyalty is earned. Way to go Glenn Hyundai!! More
Another Successful Trip To Glenn This is our 6th purchase from the Glenn Auto Mall dealerships, second from Glenn Hyundai. We chose the worst weather day in Lexington in a decade to This is our 6th purchase from the Glenn Auto Mall dealerships, second from Glenn Hyundai. We chose the worst weather day in Lexington in a decade to buy a new SUV, double digit inches of snow already on the ground with snow, sleet and rain coming down. Our previous sales person retired, so we met Robert Harris. He was just what we have come to expect with Glenn, extremely personable, professional, non-pressure and interested in our needs. He dug 2 Santa Fe's out of the snow for us to test and let us really put them through their paces in some nasty slop covered neighborhood roads. He and Scott Keyland gave us a far trade in on our Sonata and the deal was done. We hooked up with Olivia to sign the papers and she helped us save even more on our deal. A total team effort from our friends at Glenn and another satisfying car buying experience for our family. More
Car Buying Not what it used to be With the internet, the educated consumer knows what the price should be. Brad and the management was really good at eliminating the smoke and mirrors, With the internet, the educated consumer knows what the price should be. Brad and the management was really good at eliminating the smoke and mirrors, cutting to the chase with the price, and emphasizing service after the sale.Brad stayed in communication without being pushy. Even the extended warranties were clearly priced by the finance dept so we could choose what we thought was cost effective for us. Overall, it was a great experience and felt like we were treated respectfully. More
Outstanding buying experience!!! Absolutely the best buying experience I've ever had. My salesman, Robert Harris went above and beyond to help me get exactly what I was looking for i Absolutely the best buying experience I've ever had. My salesman, Robert Harris went above and beyond to help me get exactly what I was looking for in a vehicle at the payment I was hoping for. Every member of the staff I worked with was very friendly, enthusiastic and made my purchase enjoyable. If you are in the market for a new or used vehicle, do yourself a favor and look up Robert Harris at Glenn Auto Mall. More
Best Care Buying Experience This was by far the best car buying experience I have ever had. Scott and Brad went above and beyond to make sure I was well informed and happy with This was by far the best car buying experience I have ever had. Scott and Brad went above and beyond to make sure I was well informed and happy with all aspects of purchasing my new Hyundai Elantra. I highly recommend anyone in the market for a new or used vehicle go to Glenn Auto Mall. I'm sure they will receive wonderful service throughout the experience. More