
Don Franklin Lexington Hyundai
Lexington, KY

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100 points to Glenn Dealership for Customer Service Two weeks back when I walked into Glenn dealership for used car hardly I had an idea what it means when someone says "Customer Service". Here I am giv Two weeks back when I walked into Glenn dealership for used car hardly I had an idea what it means when someone says "Customer Service". Here I am giving these guys 100 points for it and for their respect for the customers. Don't get this wrong...it is not the small discounts they offered me that gets them this score but it is for their honesty and commitment. Jordan Stevens heard me patiently, understood my needs and he ensured the whole sale process was smooth and all my questions and concerns are addressed to my complete satisfaction. Stephen Tevis and Eric Manley are the other two gentlemen who made sure that all pending work on the car are completed by the committed date and I drive off their lot happily. If you're planning to buy a new/used car, Glenn would be a place to try first and then you can compare for yourselves. More
First Car Purchase I was a little nervous walking into the dealership to buy my first car, but the sales staff, including Roger Campbell, helped me feel comfortable and I was a little nervous walking into the dealership to buy my first car, but the sales staff, including Roger Campbell, helped me feel comfortable and not pressured into making a decision. Roger presented me with all the information in a way that was easy to understand and made me feel welcome to come back in for service visits and questions at anytime. More
Glenn Hyundai is awesome Glenn Hyundai treated me with kindness and respect. The staff got me the best deals and rates possible so I could purchase my dream car. I will defini Glenn Hyundai treated me with kindness and respect. The staff got me the best deals and rates possible so I could purchase my dream car. I will definitely refer people to Glenn and return myself :) More
I got the car I wanted at the price I needed. Very friendly dealership experience. Would recommend buying your first or last vehicle from this dealership. Sales person was very helpful and really Very friendly dealership experience. Would recommend buying your first or last vehicle from this dealership. Sales person was very helpful and really listened to what my needs for a vehicle were. More
PERFECT Perfect car buying experience. Our saleman Kearney went above and beyond to help us purchase this vehicle and is now helping us purchase another vehic Perfect car buying experience. Our saleman Kearney went above and beyond to help us purchase this vehicle and is now helping us purchase another vehicle. I would highly recommend him and the dealership to anyone. More
Excellent experience The purchase of our new Santa Fe was very pleasant. Our sales person was very knowledgeable and helpful and took excellent care of us as well as the s The purchase of our new Santa Fe was very pleasant. Our sales person was very knowledgeable and helpful and took excellent care of us as well as the sales manager and finance department. Our needs and preferences were met to our satisfaction. Overall, our first time experience at Glenn Auto Mall was excellent! More
Buying Experience The personnel at Glenn Hyundai were very friendly and helpful. I enjoyed purchasing my new vehicle in a hassle free environment.The salesman was very The personnel at Glenn Hyundai were very friendly and helpful. I enjoyed purchasing my new vehicle in a hassle free environment.The salesman was very patient and allowed me to make my decisions without feeling pressured. More
"Hyundai Customer for Life!!" This was my first time purchasing a Hyundai vehicle. I am very pleased with my purchase and I see myself being a loyal Hyundai customer. Great custo This was my first time purchasing a Hyundai vehicle. I am very pleased with my purchase and I see myself being a loyal Hyundai customer. Great customer service. Kearney and Scott were very patient we with me and I didn't feel pressured to purchase my vehicle. Hyundai has a "GREAT" warranty, couldn't pass that up. I would highly recommend Glenn Hyundai!!! More
Great purchase I was well pleased and the vehicle exceeded my expectations. The vehicle warranty is by far the best that I have ever seen and beats any other make o I was well pleased and the vehicle exceeded my expectations. The vehicle warranty is by far the best that I have ever seen and beats any other make of vehicle. More
Great Times!!!!! Have been purchasing vehicles from Glenn Nissan for 12/13 years, had recently had one bad experience and thought of never buying there again. They wen Have been purchasing vehicles from Glenn Nissan for 12/13 years, had recently had one bad experience and thought of never buying there again. They wen above and beyond to make things right, showed that they valued me as a customer and that they appreciated/valued my loyalty. We were perfectly satisfied with latest deal and are customers for life!!!! More