Don Franklin Lexington Hyundai
Lexington, KY
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Enjoyable experience. This is one of the most enjoyable experiences that I have ever had in purchasing a vehicle. I was treated with courtesy and the staff was professiona This is one of the most enjoyable experiences that I have ever had in purchasing a vehicle. I was treated with courtesy and the staff was professional, yet friendly. More
simple I was able to see multiple options in terms of vehicles, and acquisition methods. I wasn't pressured, felt wanted, and walked away with the car I wan I was able to see multiple options in terms of vehicles, and acquisition methods. I wasn't pressured, felt wanted, and walked away with the car I wanted at the right price More
I liked Glenn Hyundai And Brad Lovitz I liked the salesman Brad Lovitz. He was a great help to me and answered all my questions. There was no pressure from him to buy a car. He seemed i I liked the salesman Brad Lovitz. He was a great help to me and answered all my questions. There was no pressure from him to buy a car. He seemed interested in what I wanted and made it easier for me to decide on the Elantra which I love. I would recommend Brad to anyone. More
16 yr old 1st car "Elantra" My 16 yr old purchased her first car Hyundai Elantra, what a great experience great salesperson finance team and all she's very pleased with her new c My 16 yr old purchased her first car Hyundai Elantra, what a great experience great salesperson finance team and all she's very pleased with her new car. Job well done Hyundai and special thanks to Kearney Demus and Stephen Tevis for making it all happen. Go Hyundai!!!! More
Honest, no-pressure Every person we came in contact with was courteous and welcoming. We test drove as many cars as we liked and Matt helped us pick out the one that fit Every person we came in contact with was courteous and welcoming. We test drove as many cars as we liked and Matt helped us pick out the one that fit our needs best. Because of the excellent service, we have already referred a friend to Glenn Hyundai, which resulted in a sale. More
Great service but a lot of waiting I had great service and Jordan met all of our needs. My one complaint is not with Jordan but the whole day. It took 3.5 hours to buy a car I already k I had great service and Jordan met all of our needs. My one complaint is not with Jordan but the whole day. It took 3.5 hours to buy a car I already knew I wanted, I just had to pick the color. The negotiating was quick but the pauses between different steps was frustrating. The finance department stated that it wasn't even that busy. I'd I had arrived before lunch as planned, I would have walked away from the purchase that day. I love my new sonata, but I don't love waiting 3.5 hours when no one really had to convince me to buy a car. More
Easiest Purchase of a New Car Brad made my new car buying experience so easy... he was extremely knowledgeable about all of the options available. He knew the inventory very well a Brad made my new car buying experience so easy... he was extremely knowledgeable about all of the options available. He knew the inventory very well and picked a great car for me. I have been very happy with my purchase. I recommend anyone looking for a great car with a great buying experience to seek out Brad Lovitz at Glenn Hyundai. More
100 points to Glenn Dealership for Customer Service Two weeks back when I walked into Glenn dealership for used car hardly I had an idea what it means when someone says "Customer Service". Here I am giv Two weeks back when I walked into Glenn dealership for used car hardly I had an idea what it means when someone says "Customer Service". Here I am giving these guys 100 points for it and for their respect for the customers. Don't get this wrong...it is not the small discounts they offered me that gets them this score but it is for their honesty and commitment. Jordan Stevens heard me patiently, understood my needs and he ensured the whole sale process was smooth and all my questions and concerns are addressed to my complete satisfaction. Stephen Tevis and Eric Manley are the other two gentlemen who made sure that all pending work on the car are completed by the committed date and I drive off their lot happily. If you're planning to buy a new/used car, Glenn would be a place to try first and then you can compare for yourselves. More
First Car Purchase I was a little nervous walking into the dealership to buy my first car, but the sales staff, including Roger Campbell, helped me feel comfortable and I was a little nervous walking into the dealership to buy my first car, but the sales staff, including Roger Campbell, helped me feel comfortable and not pressured into making a decision. Roger presented me with all the information in a way that was easy to understand and made me feel welcome to come back in for service visits and questions at anytime. More
Glenn Hyundai is awesome Glenn Hyundai treated me with kindness and respect. The staff got me the best deals and rates possible so I could purchase my dream car. I will defini Glenn Hyundai treated me with kindness and respect. The staff got me the best deals and rates possible so I could purchase my dream car. I will definitely refer people to Glenn and return myself :) More