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Don Franklin Lexington Hyundai

Lexington, KY

not yet
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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

April 18, 2016

Great experience Brad could not have been better to deal with. He was super helpful, nice, friendly, and responsive. He quickly responded to all of my questions, kept More

by LLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keyland, Olivia Tudor, Brad Lovitz
Apr 20, 2016 -

Don Franklin Lexington Hyundai responded

Hi LLW, We appreciate the very kind words. Thank you for your insight on the customer service you received. We work diligently to always put ourselves in our customers shoes. We are pleased to hear the awesome words written about our team. Thank you for letting us know that we are on the right track. We look forward to seeing you and some of your referrals in the future.

April 14, 2016

The best ever Have bought 15 cars and this dealer ship is the best car buying I have ever experienced in my life they are truly a family I appreciate all that worke More

by Kathy mitchem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Cobb rating is a 5, Scott Keyland, Olivia Tudor, Misty Roberts
Apr 18, 2016 -

Don Franklin Lexington Hyundai responded

Mrs Mitchem, thank you for you and your family choosing us to be your Hyundai Dealer of choice, we look forward to helping you down the road!

April 12, 2016

GREAT EXPERIENCE! This is my first time buying a car independently (without parents) so I was very apprehensive going into this process. I was treated with respect and More

by alexandriaearly14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEONTAE BAILEY
Apr 13, 2016 -

Don Franklin Lexington Hyundai responded

Hi alexandriaearly14, We are moved by your feedback. Thank you for stopping in and getting to know us and allowing us to do business with you. We are happy that the process went smoothly for you. We look forward to servicing your vehicle for many years to come. Please do not hesitate to stop in or call if you have any questions.

April 09, 2016

Patient I found that the staff was incredibly patient with my request and needs to decide on the car that was best for me. I was very thankful for them spendi More

by doanm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Franko, DEONTAE BAILEY
Apr 13, 2016 -

Don Franklin Lexington Hyundai responded

Hi doanm, We are happy that you came in and chose us to do business with. We understand that car purchasing is not an easy task and want all of our customers to be as comfortable and confident in their purchase as possible. We look forward to doing future business with you.

April 07, 2016

Example of good customer service "Charlene ""CJ"" Joseph is excellent at listening and acting on what is heard. She asks questions to make sure she understands a customer's needs. CJ More

by an437c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Charlene ""CJ"" Joseph", Casey Dalton
Apr 13, 2016 -

Don Franklin Lexington Hyundai responded

Hi an437c, Wow, thank you for such insightful feedback. We are thankful to have a staff that strives to provide excellent customer service. Thank you for having faith in Glenn Hyundai to provide a quality vehicle and quality customer service. Hopefully we see you before the 36 month period.

April 07, 2016

McKay sonata lease "Consumers today want to be presented with options, in a way that makes them feel that they are getting something just above their budget, but that th More

by keithmckaybiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keyland, Brad Lovitz
Apr 13, 2016 -

Don Franklin Lexington Hyundai responded

Hi keithmckaybiz, We are pleased to hear that you enjoyed your experience with us at Glenn Hyundai. Come back and see us soon. Thank you for your feedback.

April 04, 2016

Great experience Will be back when ready to buy again everyone was so nice and friendly also stayed after hours to make sure everything was taken care of for me. Great More

by hibbittsdtp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Tudor, Jordan Stevens
Apr 13, 2016 -

Don Franklin Lexington Hyundai responded

Hi hibbittsdtp, We are excited to hear that you enjoyed your time at the store. We understand that you could choose any store and are appreciative that you chose Glenn Hyundai. Thank you for your faith in us and our product. We will be seeing you soon.

March 31, 2016

Hyundai Tucson Purchase Misty was more than helpful and super patient with us through the process. We began looking at the new Tucsons last Fall and did not purchase until Ma More

by emilyw53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts
March 31, 2016

Love my Elantra!!! Misty took the time to understand my needs and put me in a brand new Elantra in no time! Love the car... Love the staff... Will be a returning custome More

by abrinegarky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts
March 30, 2016

Great Job Glenn Hyundai team! The staff was very friendly and helpful. My saleswoman was CJ and she was terrific! The staff gave me the deal that I was wanting and worked with me t More

by billturner98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene "CJ" Joseph
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