Don Franklin Lexington Hyundai
Lexington, KY
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Great experience Brad could not have been better to deal with. He was super helpful, nice, friendly, and responsive. He quickly responded to all of my questions, kept Brad could not have been better to deal with. He was super helpful, nice, friendly, and responsive. He quickly responded to all of my questions, kept me in the loop, took the time to explain things to me, and I never felt like he was just trying to sell me a car. It was clear he wanted to make sure I got the right car for me and that I was happy with my purchase. I will definitely recommend him and Glenn Hyundai to people in the future. More
The best ever Have bought 15 cars and this dealer ship is the best car buying I have ever experienced in my life they are truly a family I appreciate all that worke Have bought 15 cars and this dealer ship is the best car buying I have ever experienced in my life they are truly a family I appreciate all that worked for me and my family best family ever Scott Keyland , Ty Cobb, Olivia Tudor, and Missy Roberts. BEST CAR BUYING JOURNEY EVER. LOVE , LOVE, LOVE More
GREAT EXPERIENCE! This is my first time buying a car independently (without parents) so I was very apprehensive going into this process. I was treated with respect and This is my first time buying a car independently (without parents) so I was very apprehensive going into this process. I was treated with respect and honesty during all of my many visits to this dealership. So thankful for the authenticity here! More
Patient I found that the staff was incredibly patient with my request and needs to decide on the car that was best for me. I was very thankful for them spendi I found that the staff was incredibly patient with my request and needs to decide on the car that was best for me. I was very thankful for them spending more time with us than was probably schedule. I know that I took the entire day. More
Example of good customer service "Charlene ""CJ"" Joseph is excellent at listening and acting on what is heard. She asks questions to make sure she understands a customer's needs. CJ "Charlene ""CJ"" Joseph is excellent at listening and acting on what is heard. She asks questions to make sure she understands a customer's needs. CJ interacts well with her fellow team members and contributes to the overall support system I've come to expect from Glenn Hyundai. Hope she's still there 36 months from now when I get my next vehicle. Casey Dalton is also worthy of commendation." More
McKay sonata lease "Consumers today want to be presented with options, in a way that makes them feel that they are getting something just above their budget, but that th "Consumers today want to be presented with options, in a way that makes them feel that they are getting something just above their budget, but that the dealership offered was able to make work through negotiations. The industry is still not as ""take it or leave it"" as I'd personally like to see it go to, however this dealer provided a great experience." More
Great experience Will be back when ready to buy again everyone was so nice and friendly also stayed after hours to make sure everything was taken care of for me. Great Will be back when ready to buy again everyone was so nice and friendly also stayed after hours to make sure everything was taken care of for me. Great place to do business More
Hyundai Tucson Purchase Misty was more than helpful and super patient with us through the process. We began looking at the new Tucsons last Fall and did not purchase until Ma Misty was more than helpful and super patient with us through the process. We began looking at the new Tucsons last Fall and did not purchase until March, but she stuck with us throughout. We are thankful to have worked with her! More
Love my Elantra!!! Misty took the time to understand my needs and put me in a brand new Elantra in no time! Love the car... Love the staff... Will be a returning custome Misty took the time to understand my needs and put me in a brand new Elantra in no time! Love the car... Love the staff... Will be a returning customer!! More
Great Job Glenn Hyundai team! The staff was very friendly and helpful. My saleswoman was CJ and she was terrific! The staff gave me the deal that I was wanting and worked with me t The staff was very friendly and helpful. My saleswoman was CJ and she was terrific! The staff gave me the deal that I was wanting and worked with me to get my payment right. I am already referring people to this great dealership. Every person that I dealt with at Glenn Hyundai was very professional and courteous! Great Job Glenn Hyundai team! More