Don Franklin Lexington Hyundai

The BEST Went to Don Franklin with low expectations but was met with the best customer service and friendliest staff that I've ever dealt with. Buying a car i Went to Don Franklin with low expectations but was met with the best customer service and friendliest staff that I've ever dealt with. Buying a car is not one of my favorite things-typically, however, this was a different experience. They made the whole experience a great one - thought I'd never say that about buying a car! Love the staff and will definitely be back to Don Franklin for additional cars in the future. I'm so impressed with the integrity shown by the staff and the helpfulness of everyone. Worth my travel from Louisville to Lexington! More

Kayla's Review I had a wonderful buying experience and am very pleased with my new car! Everyone was so polite and helpful! All I had to do was drive down, sign the I had a wonderful buying experience and am very pleased with my new car! Everyone was so polite and helpful! All I had to do was drive down, sign the paperwork, and drive away. I was worried about driving 2 1/2 hours to purchase a car that my step grandfather had picked out for me to buy, but it was totally worth it! More

Great Experience! I would definitely recommend this dealership! They went above and beyond my expectations with buying my car! Kelvin was great to work with! Thank you I would definitely recommend this dealership! They went above and beyond my expectations with buying my car! Kelvin was great to work with! Thank you so much! More

New car purchase Excellent experience. Gave my salesman Ty Cobb what we were looking for and how much we were willing to spend. Within an hour, he called me with a s Excellent experience. Gave my salesman Ty Cobb what we were looking for and how much we were willing to spend. Within an hour, he called me with a solution and there was no hassling back and forth. I’m in sales for my profession, and the best thing about Ty, he listened and found a solution!! More

Excellent customer care The staff was able to answer any questions we had about the car. They went above and beyond to make us comfortable. This is the only place in my opini The staff was able to answer any questions we had about the car. They went above and beyond to make us comfortable. This is the only place in my opinion to purchase a vehicle. More

Awesome experience I contacted Darryl Bond and he told me he could get me approved over the phone so I wouldn't have to waste time and he got me a great deal love my car I contacted Darryl Bond and he told me he could get me approved over the phone so I wouldn't have to waste time and he got me a great deal love my car More

2018 hyundai elantra it was a very excellent excemprience at Don Franklin and the employees was very nice Shannon Jones was very good he showed me several cars and the it was a very excellent excemprience at Don Franklin and the employees was very nice Shannon Jones was very good he showed me several cars and the price was very good More

Excellent Such a great experience!! Loved everyone I worked with, they were super friendly. Everything was quick and easy! I love my new car! It is perfect! Such a great experience!! Loved everyone I worked with, they were super friendly. Everything was quick and easy! I love my new car! It is perfect! More

New car purchase The salesman I worked with was great, Tim Burton was his name. I test drove the car twice and Tim gave me a written quote on the purchase price of th The salesman I worked with was great, Tim Burton was his name. I test drove the car twice and Tim gave me a written quote on the purchase price of the car. I shopped around and came back to Don Franklin. More

Ragan Burge Perfect experience! In and out. No going back and forth! They knew what we were willing to pay and they worked with us! They were very personalized Perfect experience! In and out. No going back and forth! They knew what we were willing to pay and they worked with us! They were very personalized More