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Don Franklin Lexington Hyundai

Lexington, KY

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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

May 24, 2016

Great buying experience JB was very friendly and helpful to help me pick my new Elantra in a timely manner and he offered a lot of extra help to familiarize me with the new c More

by yyanglex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Connors
May 21, 2016

Great value and service I recently purchased a 2016 Tucson from Glenn Hyundai. My entire experience was smooth and satisfactory, from beginning to end. I would definitely pur More

by djklus925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts, Casey Dalton
May 13, 2016

Awesome experience Kelli Price hooked me up with the best salesperson, Catarina Kirby. She was so nice and went over everything with me. Brad Lovitz went over all of t More

by tammymcintosh13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Price and Catarina Kirby, Brad Lovitz
Jun 01, 2016 -

Don Franklin Lexington Hyundai responded

Hi Tammy, That was awesome that you were referred by Kelli. We are happy to see that you had such a fantastic experience with our team. Please allow us the opportunity to earn your business in the future.

Jun 01, 2016 -

Don Franklin Lexington Hyundai responded

Hi Tammy, That was awesome that you were referred by Kelli. We are happy to see that you had such a fantastic experience with our team. Please allow us the opportunity to earn your business in the future.

May 12, 2016

Friendly staff Everyone was extremely nice and professional. I was very comfortable with the entire process. Misty was friendly and answered all my questions. She More

by tajiul2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Misty Roberts
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Tajuil2, Thank you for leaving us a review! We aim to make our customers as comfortable as possible. We are happy to see that you are extremely satisfied with your new vehicle. Thank you for considering Glenn Hyundai to do business. We appreciate the opportunity to service your vehicle for years to come.

May 09, 2016

Fantastic sales assistance Brad Lovitz gave us exceptional customer service. Our experience was really great and he went out of his way to help us and make the day enjoyable More

by Paula H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Paula, Thank you for taking the time to share your experience. We are happy to see that you had a really great experience with Brad. We understand that your time is valuable and appreciate you choosing Glenn Hyundai to do business with.

May 08, 2016

Sante Fe purchase Jordan was pleasant to work with. Never was pushy and was always trying to be helpful and courteous. He had a fair understanding of the vehicles and More

by mafairchild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Stevens
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for leaving us a review mafairchild! We are pleased to see that you had a pleasant experience with our sales team. We try to treat every customer as we would like to be treated. Our goal is to always be available for any questions that may arise. Thank you for allowing us to earn your business.

May 07, 2016

Satisfied Buyers We are long time buyers from Glenn. We would recommend them to any friend. Me and my daughter truly enjoyed working with Deontae he couldn't have made More

by slhamp67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Anderson, DEONTAE BAILEY
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Slhamp67, We appreciate your long time faith in Glenn Hyundai! Thank you for all of your future referrals and recommendations. We are very pleased to see that the process was stress free and enjoyable. Your kind words are greatly appreciated.

May 05, 2016

SATISFACTION KEEP UP THE GOOD WORK.KEEP HIRING FRIENDLY PEOPLE. NO NAGITIVE COMMENTS. EVERONE WAS WELL DRESSED. EVERYONE TRIED TO FIND MY LOST KEYS. ALWAYS OFFE More

by sdhrecon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT AND JAMES, Brad Lovitz
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Sdhrecon, Thank you for stopping in and leaving us a GREAT review! We appreciate your insight and valuable feedback. We strive for excellent customer service daily, thank you for allowing us to see that we are on the right track. We look forward to seeing you in the future.

May 05, 2016

Love my Sonata I had a great experience with Glenn Nissan. JB and Olivia were both very professional, and made my shopping experience painless. They are both assets More

by trish.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB Connors, Olivia Tudor, Brad Lovitz
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Trish, We are very happy to hear that you enjoyed your experience with our sales team. Enjoy the rides in your new vehicle! Congratulations!! We appreciate the polite words left for JB and Olivia. Thank you for the opportunity to gain your trust. We look forward to seeing you in the future.

May 04, 2016

Best Car Buying Experience Ever! I did not intend to buy a new car when I went to Glenn Hyundai, I was just looking to upgrade a little. But Brad Lovitz and other members of the team More

by erin.milburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
May 12, 2016 -

Don Franklin Lexington Hyundai responded

Hi Erin, We are so very happy to have had the opportunity to earn your business! It's always exciting when things surprise us and work out so well. Enjoy your new Sonata! Thank you for taking a moment to leave us kind words regarding our Glenn Hyundai team.

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