Don Franklin Lexington Hyundai

Sante Fe Went to dealership looking at another vehicle make. Looked at the Hyundai Sante Fe and was very impressed with overall vehicle, standard equipment and Went to dealership looking at another vehicle make. Looked at the Hyundai Sante Fe and was very impressed with overall vehicle, standard equipment and pricing. My purchase was a great car buying experience and sales staff was excellent. More

Sonata lease I worked with Jordan Stevens and he was great. I told him what I was looking for and he gave me a couple of excellent options. He never tried to "sell I worked with Jordan Stevens and he was great. I told him what I was looking for and he gave me a couple of excellent options. He never tried to "sell" me anything that I wasn't interested in and I appreciated that. More

new car purchase Jordan is an awesome sales person to work with, very polite, not pushy and does his best to get you in the car you want. I love my 2016 Hyundai Sonat Jordan is an awesome sales person to work with, very polite, not pushy and does his best to get you in the car you want. I love my 2016 Hyundai Sonata! More

Great I would definitely recommend this dealership to anyone. They exceeded my expectations and I'm really happy with my car. My mom is looking for a new ca I would definitely recommend this dealership to anyone. They exceeded my expectations and I'm really happy with my car. My mom is looking for a new car and this will be the first place I tell her to stop at. More

Great help Everyone was great, very helpful, and very knowledgeable. CATARINA I can't say enough good things about her. She answered every question that we had. Everyone was great, very helpful, and very knowledgeable. CATARINA I can't say enough good things about her. She answered every question that we had. CJ was also very good. More

2016 Hyundai Sonata Great working with Glenn Howell. Deal was handled primarily thorough e-mail and texts and was to my satisfaction. It's my third Hyundai purchase from Great working with Glenn Howell. Deal was handled primarily thorough e-mail and texts and was to my satisfaction. It's my third Hyundai purchase from Glenn Hyundai and have always had a good experience. More

Financing Employees were friendly and try to be helpful. My only issue was with how the pricing was presented. Never Tizon price was the best in the area. How Employees were friendly and try to be helpful. My only issue was with how the pricing was presented. Never Tizon price was the best in the area. How over, when it came to finance, I was told that to get that price I would have to go through Hyundai motor finance, at a rate higher than I can get at other dealers or through my credit union. The price of the car should be the price of the car, it should not be connected to the amount of interest charged. told that Monday required them to charge a certain interest rate to obtain the lower price More

Beware: Post-Sale Experience The only reason this isn't a 1 star review is because I really enjoyed my salesperson CJ (she was awesome). However, here is what tarnished my experie The only reason this isn't a 1 star review is because I really enjoyed my salesperson CJ (she was awesome). However, here is what tarnished my experience overall... 1. Halfway through the purchase, CJ was pulled to go pick up a client because evidently no one else could do so even though it appeared to me there were plenty of employees milling about that could have done so. CJ asked around to see if someone could do it, but ultimately she had to. Ok, things happen. I was nice about it and one of the managers helped oversee in her place. No worries, right? 2. Purchase is done, I leave. A week later, I notice no temporary dealer tag or anything on the car. I was driving around for a week with no tags of any sort because no one thought to put them on which is standard when buying a new car. Really? Ok, again, things happen and perhaps I should have been more observant. When I called CJ, she came right to my workplace and put one on. Kudos CJ! 3. I was pre-approved for a loan through my personal bank before visiting Hyundai and didn't need any funding through them. I told them this multiple times. They talked me into letting them check the loan percentage they could get and ASSURED me that it wouldn't hit my credit, which is the only reason I agreed. I stayed with my guns and my loan through my personal bank as I planned from the moment I stepped onto their lot. Now I use my free credit check and find that I have 8 hits on my credit from it. 8!!!! Really not happy about this one and feeling ridiculous for allowing it. I really must have been an idiot that day. I don't know if it was that CJ did such a great job making me feel comfortable...or my excitement for my new shiny car blinded me from my normally practical senses...or I just had a brain malfunction. But I obviously lost touch with reality. I recommend that if you do business here, make sure you are on your toes and watchful. Stick with your initial thoughts. And ask for CJ. At least with her, you are sure to enjoy the front end of the experience, regardless how the post-sale goes. More

Excellent service I was very pleased with the sales person and finance manager. I did not want to be pressured by the sales department. Being a divorced woman I can o I was very pleased with the sales person and finance manager. I did not want to be pressured by the sales department. Being a divorced woman I can only afford so much and I did not feel pressured by Brad. He made me feel comfortable. More

My 2016 purchase. Friendly employees even sales manager. Worked to make the deal happen. Misty is super. Traded one in on 2017 Ellantra and leased a Tucson. Happy. Friendly employees even sales manager. Worked to make the deal happen. Misty is super. Traded one in on 2017 Ellantra and leased a Tucson. Happy. More