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Don Franklin Lexington Hyundai

Lexington, KY

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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

August 23, 2016

Great experience! Shannon Jones and Donald Hensley were great to work with. There was a gentleman in the finance department that did a great job at explaining all the p More

by aworthingtonky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jones, Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We understand that car buying is one of the least favorite things on our customers list, but we are happy to hear that your time was spent well with us at Glenn Hyundai. Congratulations on your new vehicle. Thank you for entrusting us to provide you with the excellent service you expect. Thank you for the kind words toward Shannon and Donald.

August 22, 2016

Good deal I got a great deal on a new car with slight hail damage. Everyone was very thorough and helpful. I absolutely love the free car washes for life. More

by lmgmoreheadstate13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hounshell, Stan Riddel
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Congrats on getting a "great" deal. We do our best to enlighten our customers with as much functional information as possible. The more you know, the more comfortable you are in your vehicle. Please continue to consider Glenn Hyundai a home for your vehicle. We look forward to seeing you during your next servicing appointment.

August 19, 2016

Another great experience with Glenn Hyundai I purchased my first Hyundai, a Santa Fe, in 2006 and was very pleased with its reliability and the service support I received from Glenn Hyundai. Whe More

by jmulhol826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jones, Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Life is usually stressful enough, we strive to make sure that car buying at Glenn Hyundai is always a memorable one. It always makes our day when customers take the time to express their thoughts on their experience. Thank you for the kind words for Shannon, Donald, James and the rest of our staff. Thank you for being a part of the Glenn Hyundai family.

August 18, 2016

Brand new 17' sonata Man, these people are great. I love my car & love the young gentleman who sold it too me. I told him what I wanted & he delivered. Go Brad ? More

by maiya.nicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We are very pleased to see that you are in love with your vehicle! There's nothing better than leaving with exactly what you wanted. Thank you for letting Glenn Hyundai be a part of your car buying experience.

August 13, 2016

Lease agreement We worked with C.J. Joseph. She made this experience quite pleasant. She was interested in putting us in the perfect car for us and did exactly that. More

by Linda1236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Joseph
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Your review is a pleasant glimpse into your car buying experience. Thank you for taking the time to leave it for us.

August 11, 2016

Lease I was treated in a very professional and friendly manner. I will definitely deal with CJ in the future. I will have Glenn perform oil changes and ot More

by tlc_cats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gray and Eric, F&I, CJ JOSPEH
August 11, 2016

Great Job!! Thank for for being prepared and answering all our questions. We appreciate when people take their time and give their full attention to what is impo More

by josephwestjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
glenn howell
August 11, 2016

Excellent service I told Misty what I was wanting to look at, when we arrived the vehicles were waiting on us to test drive. It was great! Thank you! More

by sherrybruce40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts
August 11, 2016

Excellent I had a excellent expectant. The salesmen were great. the sale' manager were easy to work with. They were able to locate the vehicle I wanted and deli More

by tpuckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lovitz
August 11, 2016

Hyundai survey Terrible in every way. Would never buy another car from this dealership. I never want to receive another email from them again. I also don't want a ph More

by cevans502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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