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Don Franklin Lexington Hyundai

Lexington, KY

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674 Reviews

3340 Richmond Rd

Lexington, KY

40509

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Showing 674 reviews

September 01, 2016

Smooth Sailing I had a GREAT experience at Glenn.!! I went to the dealership looking for a used car but ended up getting a brand NEW one!! The Hyundai Sonata Limit More

by shollon1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hounshell
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Congratulations on your new Sonata Limited!!! We are happy to have chosen to do business with. Enjoy your new amazing vehicle! Thank you for the awesome review.

August 31, 2016

Brad Lovitz was 100% top notch! I needed to get a new car and had gotten a Hyundai Sonata previously from Glenn Hyuandai and was going to trade it in. I had talked to Casey Dalton wh More

by Bernie01!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keyland, Brad Lovitz, Casey Dalton
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Bernie, Thank you for taking the time to share your thoughts on your recent Hyundai purchase. We are thrilled that you enjoyed the service that both Casey & Brad were able to provide. Please consider your vehicle's servicing home to be Glenn Hyundai. We are excited to see this relationship grow!

August 30, 2016

Hyundai I loved working with this dealership. It was surprisingly the best experience I've had and changed my opinion on dealerships (this one at least). And More

by samantha.cundiff.rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Howard
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Samantha, Thank you for letting us know how much you enjoyed your experience with us and how we were able to shift your expectation of our dealership for the future. Your positive insight is a pleasure to see. Thank you for being a part of the Glenn Hyundai family.

August 28, 2016

I love my new car! Tom did a great job getting me into a car even though i live out of state. He explained everything thoroughly and answered any questions I had. Ive ha More

by aj_marie_jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kollmer
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

We are very pleased that you love your Hyundai vehicle. Even though you live out of state, thank you for giving Glenn Hyundai the opportunity to do business with you. Please spread the word of your experience.

August 25, 2016

Great experience I took the opportunity to visit Glenn Hyundai instead if making trip to Louisville, turned out to be a perfect time and found the 2016 I was wanting. More

by djsmith468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Howard
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for the kudos. It's always moving to know that it is worth our customers time to stop and find exactly what they are looking for. We hope we have gained your trust in our product and service for many years to come.

August 25, 2016

Salesman Tom Kollmer was our salesman. We had great conversations with him. he was friendly, knowledgeable and he did an excellent job. I got the Elantra at More

by the_phantom51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kollmer
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Congratulations on your Elantra purchase. We will make sure to pass on the kind words to Tom. Thank you for the superb rating!

August 25, 2016

Awesome Service! Will recommend to all my family and friends! Jordan helped me with every question I had. He took care of my first service visit and has followed up wi More

by chasity.etherton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Stevens
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for review. We are always appreciative when our customers choose to refer us to their loved ones. Thank you for confirming that your car is functioning to it's highest capacity and that Jordan has ensured everything is well. We would hope you would consider making Glenn Hyundai your vehicle's home for future servicing as well.

August 25, 2016

Excellent Experience This is our second car from the Glenn dealership and we will be back for another. Love Misty- she's great! An excellent experience from start to finis More

by sydney.thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Roberts
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Congratulations on your 2nd vehicle! We are happy to know that you have chosen Glenn Hyundai to be your car buying location! We hope you continue to enjoy the excellent atmosphere and quality of service.

August 24, 2016

Wonderful Service Sales staff Walt Ealey and Jordan Stevens were very patient and WONDERFUL to work with! They went above and beyond with my busy schedule to make sure More

by mfister62108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Ealey, Jordan Stevens
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

Thank you for recognizing how hard we work to guarantee excellent customer service. Walt & Jordan will be pleased to see how much their efforts impacted your experience. Stop in and see us again soon.

August 23, 2016

Awesome Experience! My experience with Glenn Hyundai was awesome and I would recommend them to anyone. I was already sold on the car before I walked on the lot. Everyone More

by sarnold0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hensley
Sep 12, 2016 -

Don Franklin Lexington Hyundai responded

It's always really cool to see what our customers think about their experience at Glenn Hyundai. Thank you for taking a moment to share. We work hard to provide a superb place to spend your time.

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