6,383 Reviews of Don Davis Nissan - Service Center
Fast and efficient They are always very welcoming and ready to help in getting done what I need on my vehicle. They try to get it done a quick as possible. Their custo They are always very welcoming and ready to help in getting done what I need on my vehicle. They try to get it done a quick as possible. Their customer service is great. More
Routine oil change Always excellent customer service. Carlos gave me a reasonable timeframe and has eyes how long it took. All my questions and concerns were address Always excellent customer service. Carlos gave me a reasonable timeframe and has eyes how long it took. All my questions and concerns were addressed professionally and promptly. More
freiendly Service guys are very friendly and pleasant to deal with....they do not pressure you into getting other items serviced that you were not prepared for. Service guys are very friendly and pleasant to deal with....they do not pressure you into getting other items serviced that you were not prepared for.... More
pleasant experience Gerald was very friendly, knowledgeable and professional, explaining all the details concerning my car. The dealership was clean and the people all s Gerald was very friendly, knowledgeable and professional, explaining all the details concerning my car. The dealership was clean and the people all seemed to be happy with their positions More
Excellent Service and Quick Turnaround Took my 2017 Nissan Titan in for the first oil change and tire rotation and they got me taken care of promptly and I was in and out within an hour and Took my 2017 Nissan Titan in for the first oil change and tire rotation and they got me taken care of promptly and I was in and out within an hour and a half. Nicely done Don Davis Nissan! More
extra key I went to have an extra key made. It took 5 hrs. No one called to update me so I had to call to find out what was taking so long. Buddy was nice but t I went to have an extra key made. It took 5 hrs. No one called to update me so I had to call to find out what was taking so long. Buddy was nice but they need to work on updating customers better. More
Update Technology Overall, the service advisers were very friendly and helpful. I was a bit disappointed to find out that the technology in the courtesy van has not bee Overall, the service advisers were very friendly and helpful. I was a bit disappointed to find out that the technology in the courtesy van has not been update for the last 6 to 8 years. On the way home the driver of the courtesy put my address into the company's GPS but the directions that it gave the driver was incorrect. My development is fairly new but the driver apologized and informed me that the GPS that he was using was not updated, so he had to take out his phone and use his personal GPS which is ridiculous to me. Why does Nissan ensure that the technology being used is not updated. Employees should not be using their personal equipment just to get updated driving directions when doing the company's job. More
Maintenance The service is fast and friendly! The customer service experience is awesome. I would recommend this service center to anyone who owns a Nissan. Great The service is fast and friendly! The customer service experience is awesome. I would recommend this service center to anyone who owns a Nissan. Great job Don Davis! More
Satisfied with my visit I want to say thank you to Anthony (my service advisor), he took the time to explain to me what I need to keep up the maintenance on my car & does not I want to say thank you to Anthony (my service advisor), he took the time to explain to me what I need to keep up the maintenance on my car & does not pressured me into having it done in one day. More
Not Happy With Service!!! I brought my vehicle in for regular maintenance, oil change, inspection, and tire rotation. After I got my car back, I realized that my tires were not I brought my vehicle in for regular maintenance, oil change, inspection, and tire rotation. After I got my car back, I realized that my tires were not rotated. I called them back and they said that they did the work. However, my front left tire has a dent in the wheel and I showed them that when I dropped the car off. The tire was in the same position after I got the car back. So, I had to make time out of my busy schedule to take the car back for tire rotation. I complained that I was not happy with the inconvenience and they never offered to make things right. They just apologized and sent me on my way. Not what I call great service. More