Don Davis Nissan - Service Center

Great but They have finally fixed the rattling noise that I myself figured out to be coming from the backseat latch. I had brought my car before and they could They have finally fixed the rattling noise that I myself figured out to be coming from the backseat latch. I had brought my car before and they could not figure out where the noise was coming from. In the meantime, I started hearing a new noise that’s why I brought it back. It was the sway bar bushing but it was replaced under warranty. I feel like I bought a lemon. My car has less than 10,000 miles. I am just a little disappointed that they have added 160 miles onto my car. I wonder where they have driven it to add that much mileage? More

Made EVERYTHING right!!! Purchased a pre-owned Altima and with the way the entire sales and service team treated me you’d thought I had purchased a brand new Rolls Royce! Any Purchased a pre-owned Altima and with the way the entire sales and service team treated me you’d thought I had purchased a brand new Rolls Royce! Any little concern I had after purchasing a $10k pre-owned vehicle they made disappear. Thanks to Jason (manager), Luis Hernandez, Jose Gonzalez and Derrick Baney for totally stepping up and knocking this completely outta the park! More

Don Davis Service Carlos, is always very friendly and explains everything very well. He makes sure to make us aware when something is wearing off! It’s always a good ex Carlos, is always very friendly and explains everything very well. He makes sure to make us aware when something is wearing off! It’s always a good experience when I come to Don Davis in Arlington!!! More

It was a good experience I was treated professionally and promptly - From Angel Serrano to Chris Alvarez - couldn’t have a better experience - a great team - definitely will b I was treated professionally and promptly - From Angel Serrano to Chris Alvarez - couldn’t have a better experience - a great team - definitely will be back More

Wheel alignment and oil change Buddy Melvin took great care of me, The problem came in when I went to pick up my car. I did not have a sticker showing my next oil change date/mileag Buddy Melvin took great care of me, The problem came in when I went to pick up my car. I did not have a sticker showing my next oil change date/mileage & worst of all I had a dent with a red mark on my passenger side . When I got there to tell them .. the SERVICE MANAGER ( CHRIS SKINNER) claimed he could NOT pull up the pictures because my service provider (buddy Melvin) had left for the day BUT to give him a second and he’d be right back . As he sits as his desk I watch the woman hand him an iPad WITH the pictures of my car that they claimed they couldn’t pull up at the time. Well.... silly me I didn’t think nothing of it . The service manager comes back out & hands me his card and tells me come back in Monday to get it taking care of . I get there Monday morning and he sends buddy out with the iPad with pictures of my car NOW showing a tiny dent looking mark , to blurry/EDITED to even see what he tried to add on to the picture . This man edited the pictures of my car because he did not want to take responsibility for what happen to my car at the shop where he manages the service department! My car is a 2017 with not a scratch or dent on it . I come from Louisiana where everything is around the corner and our cars stay in the same shape they did when you drive it off the lot ! This is my first car bought brand NEW off a lot and I take great care of it .. treat it as if it’s my child and for them to do that was so wrong ! I would NEVER Recommend this place for your cars service. And id never recommend CHRIS SKINNER . He’s a liar and con artist. The good Lord does not sleep and he will get the same in return. More

Friendly Customer Service I had a pleasant experience with the Service department, specifically with Chris V. and Toni. I was happy that they were able to take their time and e I had a pleasant experience with the Service department, specifically with Chris V. and Toni. I was happy that they were able to take their time and explain what needed to be done for my vehicle and then also have a quick turnaround with getting my issues fixed despite their very busy location. My initial experience had its opportunities but they were able to make it more than right. Thank you. More

Fantastic Service! In and out in less than an hour on a busy Saturday morning. Always Professional and they make sure you understand what your car needs. In and out in less than an hour on a busy Saturday morning. Always Professional and they make sure you understand what your car needs. More

Service dept is masked as sales on fear dept My full review is on Google. I had a horrible experience and will not return to this dealership or service center again. Work tast was recommended an My full review is on Google. I had a horrible experience and will not return to this dealership or service center again. Work tast was recommended and covered by my warranty was done, yet thr issue I had was not resolved until I got a loan for the repair. Disappointed and disgusted by the importance of a sale vs customer getting in and out with thr requested work. More

Service Easy and fast service! In and out in no time. Everyone nice and helpful. Will use the service department again. Thanks for everything. Good job. Easy and fast service! In and out in no time. Everyone nice and helpful. Will use the service department again. Thanks for everything. Good job. More

Amazing Experience Luis and the entire Don Davis service team was unbelievable. They assisted making us extremely comfortable with the repairs on our Armada and clearly Luis and the entire Don Davis service team was unbelievable. They assisted making us extremely comfortable with the repairs on our Armada and clearly explained everything in detail. They continue to be our only choice for automobiles. Thanks! More