Don Davis Nissan - Service Center

Unhappy customer poor customer service. service representative took care of other customer before me, even though I was there first to pick up my car and the check out poor customer service. service representative took care of other customer before me, even though I was there first to pick up my car and the check out clerk called for my paper work first. I waited 20 minutes to get the paperwork delivered to the counter. Service dept recommended 4 wheel alignment after a critical "failure" upon inspection. Ironically, I had this done at Don Davis less than one month prior. How many other times was service recommended, and I had it done and it was not needed? Very unhappy. Very dissatisfied and feel like DDN is not really a customer friendly company. Just out to sell as many services as possible. More

Good experience I'm giving this dealership 4 stars based on my experience on 9/5/19. Jimmie listened to my request and made sure to let the mechanics know that I had I'm giving this dealership 4 stars based on my experience on 9/5/19. Jimmie listened to my request and made sure to let the mechanics know that I had an appointment and needed to be leaving by a certain time. This is the first time that has happened. More

Great Service I was greeted by Rehman Saif when I pulled in to see about an oil change and He did outstanding customer service by making sure that I got synthetic b I was greeted by Rehman Saif when I pulled in to see about an oil change and He did outstanding customer service by making sure that I got synthetic blend oil change, tire rotation and new battery in key fob. He was also assisted by Carlos. More

Very Happy With Service When I first got there I was greeted right away and felt a sense of relief as they listen and explained everything in such great detail. They made sur When I first got there I was greeted right away and felt a sense of relief as they listen and explained everything in such great detail. They made sure I had a ride to and from the dealership. They keep me very updated on every process of my vehicle. I will definitely take my vehicle back there in the future. More

Great Service from Omar Omar González was great. He informed me my car and got it taken care of. Thank you so much Omar. I recommend Omar to my friends. Omar González was great. He informed me my car and got it taken care of. Thank you so much Omar. I recommend Omar to my friends. More

Amazing work and customer service I was astounded with the customer service in the professional work that came out of this dealership I would recommend Don Davis to anybody even aliens I was astounded with the customer service in the professional work that came out of this dealership I would recommend Don Davis to anybody even aliens they did such a good job my brakes and rotors don't squeak anymore and my car feels brand new More

Buddy Melvin Is the Best!! Mr. Melvin always takes such good care of me and makes the process go as smoothly as possible. I would recommend him to anyone for help . Mr. Melvin always takes such good care of me and makes the process go as smoothly as possible. I would recommend him to anyone for help . More

great work Went in for first oil change and we were in and out under an hour- great job from Eden the service rep - good job Nissan Went in for first oil change and we were in and out under an hour- great job from Eden the service rep - good job Nissan More

Informative, friendly and courteous Buddy Melvin has been my advisor since I purchased my 2018 Nissan Altima. He’s always informative, friendly and courteous! The technicians were pa Buddy Melvin has been my advisor since I purchased my 2018 Nissan Altima. He’s always informative, friendly and courteous! The technicians were patient, when trying to figure out why my car was making wind noises. When the problem was discovered, they immediately found a solution. Great job, Team! More

Fast and friendly It’s organized and the associates are kind enough to guide you around plus they have drinks, entertainment and seating there for you while You wait, c It’s organized and the associates are kind enough to guide you around plus they have drinks, entertainment and seating there for you while You wait, comfortable experience while you wait More