Don Davis Nissan - Service Center

Regular service, recalls Pleasant experience with this dealership. I really liked working with my service advisor Buddy Melvin. So far with all of my service advisors, I will Pleasant experience with this dealership. I really liked working with my service advisor Buddy Melvin. So far with all of my service advisors, I will have to say, Mr. Melvin seems to have been the most knowledgeable. I had to have my car in twice for the same problem. He made sure I wouldn't be back. I also had a problem with my key fob - more than just the battery. The previous time the battery was exchanged - that didn't solve the problem and when I explained the problem, Mr. Melvin knew immediately what the problem was. It wasn't the battery, the fob needed to be reset. He also went on to give me a tip in case my fob would stop working. I won't ask for any other service advisor from now on. In the past, I would just let anyone be my advisor because I have not had any problems. More

Best Service Dept Check in was quick and friendly. Like that you can view the service area from the waiting room to see your car as it’s being serviced! Service area Check in was quick and friendly. Like that you can view the service area from the waiting room to see your car as it’s being serviced! Service area is clean. . More

Great service staff Last week was fortunate to work with Mr. Omar Gonzalez in the service of my rogue. Used AGS extended warranty, of which Omar was extremely helpful an Last week was fortunate to work with Mr. Omar Gonzalez in the service of my rogue. Used AGS extended warranty, of which Omar was extremely helpful and thorough in explaining the extended warranty process, he coordinated with AGS on adjuster approval for replacement of the transmission and addition of transmission cooler. While repairs were pending warranty approval an/or while replacement was being completed I received two daily calls from Mr Gonzalez (am/pm) with a status update of repairs. Mr. Gonzalez is professional, amicable and thorough in his work, very appreciative of his dedication. This following paragraph does not apply to Mr. Gonzalez or the service team members, but it applies to the Parts center customer service lady sitting behind the parts desk who assisted me when I picked up my vehicle. She was not cordial, seemed bothered, and made the interaction very uncomfortable, there were three other people and they all had the same behavior. More

Horrible experience bought tires a full set in August and apparently they put used tires on my car because in February I was told I need new ones. They tools me then they would work to get them replaced 3 mo apparently they put used tires on my car because in February I was told I need new ones. They tools me then they would work to get them replaced 3 months later nothing has been done so I go in and they deny the replacement. More

My service advisor John, as is his practice, was professional, friendly, knowledgeable and he took care of my car very quickly. The technician and the staff at the cash register but also very courte professional, friendly, knowledgeable and he took care of my car very quickly. The technician and the staff at the cash register but also very courteous and helpful. Don Davis should be very proud to have such great stop working for them they truly are an asset to the company. I can't say enough good things about John I will continue to bring my car around for future needs. More

Service John Jones went above and beyond in Texas heat and the service was completed. Thank you very for your attention to detail I appreciate you. John Jones went above and beyond in Texas heat and the service was completed. Thank you very for your attention to detail I appreciate you. More

Carlos was great! Very professional, courteous, informative, etc. Keep him around. Service was quick, waiting area was clean and quiet. Was waited on quickly after driving in for service. informative, etc. Keep him around. Service was quick, waiting area was clean and quiet. Was waited on quickly after driving in for service. More

Don Davis Nissan has an excellent service department. They definitely go above and beyond to make sure the vehicles are serviced correctly and that the customers are kept safe and taken care of. They They definitely go above and beyond to make sure the vehicles are serviced correctly and that the customers are kept safe and taken care of. They also don't force you to purchase a service you don't need. More

The service was very good. My service didn't take as long as I expected, therefore I had more time for my other errands. My service man kept me informed as to what was done. My service didn't take as long as I expected, therefore I had more time for my other errands. My service man kept me informed as to what was done. More

Replace AC Compressor I've had good experience with this dealership, especially in the area of standard maintenance. This particular visit was to replace my AC compressor. I've had good experience with this dealership, especially in the area of standard maintenance. This particular visit was to replace my AC compressor. This replacement took longer than expected and what it should have taken for any service center. I had to call several times to get a status. This experience was disappointing and a bit frustrating, however my service rep in the end did compensate the longer than usual waiting time via a discount on the service. More