Don Davis Nissan - Service Center

Slow State Inspection and Tire Check Good work, but very slow. 2 hours for state inspection and to check a tire is way too long. Please train more than one guy to operate the lift for a Good work, but very slow. 2 hours for state inspection and to check a tire is way too long. Please train more than one guy to operate the lift for a GT-R. More

S L O W Had an 8:30 service appointment for my oil change. NOWHERE on the website does it say that Shuttle Service is no longer available. I usually use the Had an 8:30 service appointment for my oil change. NOWHERE on the website does it say that Shuttle Service is no longer available. I usually use the shuttle to get to my workplace in Arlington. In this case, I thought ....... certainly it cant take that long. That was a WRONG assumption. I also had to have my transmission fluid changed out. For both procedures, it should take 1.5 - 2 hours max. I did not leave until after 12:15 pm. That is close to 4 hours. That is unacceptable. The manager of the service department did the right thing by deducting some from my bill. BUT...... I missed half a work day, managed to really anger my boss, and gave up 2 hours I can never get back. Unless something changes, and I mean drastically, I will not be back for any service. Oh and BTW....... the one part that I needed to fix a door handle on my truck is not even in the STATE OF TEXAS. How ridiculous is that. More

Service Norma was GREAT ! She exhibit Great Service, friendly at all times, explained the details and condition of my car. Don Davis and Norma Rocks at car ca Norma was GREAT ! She exhibit Great Service, friendly at all times, explained the details and condition of my car. Don Davis and Norma Rocks at car care! More

Norma was excelling Visit was pleasant, straight to the point. Issues to the car were presented clearly with good recommendations. The wait was a bit long, but with the i Visit was pleasant, straight to the point. Issues to the car were presented clearly with good recommendations. The wait was a bit long, but with the inclusion of other services, it was expected. More

Reoccurring Customer Thank you for your customer service and professionalism. Chris remembered me from the last time I can for service last month. He was very empathetic a Thank you for your customer service and professionalism. Chris remembered me from the last time I can for service last month. He was very empathetic and professional. Thank you again More

super professional and knowledge. I'm really happy super professional and knowledge. I'm really happy customer now,she walked me through the process and explained everything to me.thank you so much. super professional and knowledge. I'm really happy customer now,she walked me through the process and explained everything to me.thank you so much. More

Oil Change & Recall... Good Service Satisfactory(1), Adequate(2), Centrally located (3 & 4), Good Hours (5 & 6), Helpful staff (7 & 8), (Clean and pleasant waiting area (9 - 13), Free dr Satisfactory(1), Adequate(2), Centrally located (3 & 4), Good Hours (5 & 6), Helpful staff (7 & 8), (Clean and pleasant waiting area (9 - 13), Free drinks and snack while waiting (14 - 19), Service adviser kept me informed of progress (20-26), Left plastic seat protector in car for me to dispose of (27-37). More

Recall correction Scheduling vehicle for correction of the recall item went smoothly and dealer furnished a loaner while mine was in the shop. There was no cost for thi Scheduling vehicle for correction of the recall item went smoothly and dealer furnished a loaner while mine was in the shop. There was no cost for this visit to the service department. More

The service was good, good and the workers where also good people I will be visiting soon for another service I need in my car good people I will be visiting soon for another service I need in my car More

Smooth as silk Came in on a Saturday for 35,000 mile oil change and tire rotation. It was a busy morning, but we were checked in quick and easy. Thanks John in the Came in on a Saturday for 35,000 mile oil change and tire rotation. It was a busy morning, but we were checked in quick and easy. Thanks John in the service write-up bay. More