Don Davis Nissan - Service Center

Went in for an airbag recall. The service person was receptive in taking in the vehicle. Once the vehicle was taken in, I was on my own. No one offered me any form of transportation even though the serv receptive in taking in the vehicle. Once the vehicle was taken in, I was on my own. No one offered me any form of transportation even though the service person made it clear that it would take all day for the repairs and on the recall document, it was stated that they would provide transportation. Disappointed. More

Chris V, and Henry T. Always takes good care of me on my service visits. Also will include Omar G. in there as well. THANK YOU ALL service visits. Also will include Omar G. in there as well. THANK YOU ALL More

Professional, attentive, knowledgeable service staff I came in for a tune-up on my 2011 Nissan Maxima. Even though they had to make a last minute adjustment regarding a sensor, I am very satisfied with I came in for a tune-up on my 2011 Nissan Maxima. Even though they had to make a last minute adjustment regarding a sensor, I am very satisfied with the service - even the price compared to the Nissan dealership in Fort Worth. I will definitely come back. Thanks Rami! More

I was Extremely disappointed with the overall service, I waited 3 and a half hours for an oil change. Amanda Cavazos was very kind and attentive waited 3 and a half hours for an oil change. Amanda Cavazos was very kind and attentive More

I set my appointment for Wednesday, August 5th at 3:00pm. I called and asked if I could bring it in earlier, so I did. I brought it in at 2:30pm on that Wednesday. I was told it would take a day or two. I ge I called and asked if I could bring it in earlier, so I did. I brought it in at 2:30pm on that Wednesday. I was told it would take a day or two. I get a call the next almost 24 hours earlier to say it was JUST NOW being checked to see what was wrong. I then get a call later that day telling me what is wrong with the car and they were going to get the part to fix it. On Monday August 10th later in the afternoon I get a call saying that they ordered the wrong part and they are not able to work on it until they get the part they need. I was informed the part most likely would come in the next day but there was no promises. I was now, 5 days later, asked if I needed a rental car. I luckily had a car I had been using for the past days. I got a call on Wednesday 12th saying my car is now ready. This process took a full 7 days. I understand sometimes there are complications. But the fact that I scheduled an appointment for a certain day and time and it doesn’t even get looked at till 24 hours later is frustrating. And I am very fortunate that I was able to have a back up car I could use at home, being that I wasn’t offered a rental car till many days after my car was brought in. I think that is crappy customer service. Especially for other customers that don’t have other options. I don’t have anything bad to say about any employee, I just think the way that this whole thing happened was frustrating. So therefore I leave my honest review More

Carlos is always my go to! He’s been taking care of my car and I for the past year and I wouldn’t go to anyone else! I highly recommend you book with him! car and I for the past year and I wouldn’t go to anyone else! I highly recommend you book with him! More

Great service today..wait. was reasonable. Didn't try to oversell service I did not need..will ask for this advisor next time. GreT visit oversell service I did not need..will ask for this advisor next time. GreT visit More

I bought Nissan since 1999, ( pathfinder, truck , maxima, exterra, rogue and mútanos)and using their services all the time; I really like Nissan and his staff because they are very friendly and good maxima, exterra, rogue and mútanos)and using their services all the time; I really like Nissan and his staff because they are very friendly and good environment. More

Car Purchase Lance and Mauricio were truly attentive and made sure that all my particular needs were met. A very positive and quick process for me and my family. Lance and Mauricio were truly attentive and made sure that all my particular needs were met. A very positive and quick process for me and my family. More

Overlooked and not valued as a customer. Walk ins take precedence over appointments with waiting customers which is confusing. Never updated, had to ask about my car after several hours and suddenly my ca precedence over appointments with waiting customers which is confusing. Never updated, had to ask about my car after several hours and suddenly my car was ready within 10 mins 🙄. Will NEVER rrturn for service or let alone buy another car..and I have 3 from them/y'all 😒. More