Don Davis Nissan - Service Center

I scheduled an appointment at 10. Got there at 9:45. Told them I needed my car by 1 and they said that’s perfect. Then I got no call. Finally got a call and said 1:45. Then as I get there then they said they them I needed my car by 1 and they said that’s perfect. Then I got no call. Finally got a call and said 1:45. Then as I get there then they said they needed another 30 minutes. So I schedule an appt at 10am on a Tuesday and didn’t get my car until after 2. Thats awful. More

I was not happy, the agent who wrote my service ticket for got to move my care I waited almost 3 hrs for a inspection, oil change and tire rotation. I had to come looking for him when he saw me he ran to for got to move my care I waited almost 3 hrs for a inspection, oil change and tire rotation. I had to come looking for him when he saw me he ran to get my car again I was forgotten. The last customer of the day. My first and last time using your dealership. I moved from Houston, Central dealership always treated me well and with respect. More

Everyone was very helpful and nice. But the service department was very backed up, diagnostics took four days, but my service advisor was very nice. department was very backed up, diagnostics took four days, but my service advisor was very nice. More

It was the best dealership I ever had service with. More

The service department is so slow. I've been here twice and it's always something. This last time they wasted 6 hours of my time fixing my car. We dropped it off around 9 and waited to be called. At around and it's always something. This last time they wasted 6 hours of my time fixing my car. We dropped it off around 9 and waited to be called. At around 11, I confirmed the services I wanted to be done and specifically asked if it would take longer than two hours and I offered to come back on Monday when I had more time. The guy, Daniel (his name isn't even on here), said he would put "an express request." This was at 11 so I figured it would be done at least before 1pm because he convinced me it would take under 2 hours. I returned at noon because I figured I only had to wait another hour or so. Wrong. I didn't receive my car until 3:00pm!! Apparently, there was a machine down but I was not notified. I'm not upset because it took a long time. I understand that services can take a long time but don't promise people a certain time if you know they have things to do. The moment the machine was down I should've been notified so I could have picked up my car and paid for the services that /could/ be done in that amount of time. More

William Campos is an excellent service advisor he cares about the people he assist along with that he is very professional and kind and I’m happy he is assigned to me he represents the company well. about the people he assist along with that he is very professional and kind and I’m happy he is assigned to me he represents the company well. More

Great service comparatively higher price about $38 on battery Solars app is not working properly. There were 2 fails in my vehicle but I wants not allowed to see the second one unless I opted for yes t battery Solars app is not working properly. There were 2 fails in my vehicle but I wants not allowed to see the second one unless I opted for yes to my first repair. In other words there was no “Deny” option available. Either I would hit “Yes” or “Learn more” about the issue More

Very slow!! I was only coming in to have a key fob programmed and it took over 3 hours! programmed and it took over 3 hours! More

Your service department is terrible. Called and left a message in the morning to get update on my car. Called 2 other times after that and got sent to voice-mail. 4hrs after my first call I finally get ca message in the morning to get update on my car. Called 2 other times after that and got sent to voice-mail. 4hrs after my first call I finally get called back. After my car being there for 2 1/2 days I find out they haven't even looked at it yet and haven't done the oil change service either. And it doesn't look like it will get looked at until tomorrow. After they finally looked at I find out all the tech did was clear the code and didn't actually fix anything. More

Not sure why with an appt for 10:00 (oil change & tire rotation) I would be told ready at 1:00. Why did I make an appt? I was planning to just wait, then said I would take a shuttle to the mall ( but no c rotation) I would be told ready at 1:00. Why did I make an appt? I was planning to just wait, then said I would take a shuttle to the mall ( but no courtesy shuttle), so I got my husband to come get me. More