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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,312 Reviews

6,312 Reviews of Don Davis Nissan - Service Center

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October 28, 2024

My engine light is turn on and nissan say I have to leave my car for three days, How I go to work. you told me I gonna in waiting list maybe for two weeks until you will have a car for me in order to leave m More

by carlos.vromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casandra Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Davis Nissan responded

Hello Carlos, we are circling back and wanted to thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

October 27, 2024

While my initial review would have been much lower. With the repair taking much longer than what was quoted. Ultimately Jerry and the Don Davis team made good on the service that we received, as wel More

by JSMITLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 26, 2024

They have always been good to our family and this time was no exception. Everyone was really nice. More

by dfarmer53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeykwon Keeley
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 25, 2024

I bought my car from Texas Nissan Grapevine and I still have lost about the good war and everything so I was going way up there the grapevine and didn’t even know I could take my car to Don Davis so when I More

by katrina.mcgee54@g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Marchant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 24, 2024

Casandra was an exceptional person to have and assisted with all the required needs of my visit. She ensured that I was aware of the requirements of my vehicle More

by Raiderraf81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 24, 2024

My visit to the service department was excellent. Sammy was dependable, efficient and likeable. We enjoy working with him. More

by GRPDEX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 24, 2024

Efficient, professional, courtesy, and prompt. Cassandra was really nice and took care of me. Will be back. More

by MartinettePacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 23, 2024

Diego was very helpful on addressed all of my issues during the visit. Thanks for excellent customer service. More

by AARONJRDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 22, 2024

With guys like Seth which projects the Don Davis successfulness. He was very helpful and kept me informed with the progress of the service. More

by GRAY134GIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 21, 2024

I paid for tire rotation but it was not done. My rear wheels and tires were marked and none of them moved after I was told and charged for tire rotation and oil change. Now I am wondering if they More

by mieceky
Workmanship
Recommend Dealer
No
Employees Worked With
Mauricio Marchant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Don Davis Nissan responded

Hi Mieceky, we are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and would appreciate the opportunity to look into this further. Please contact our service director, Jerry Jackson directly at 817-588-5364 so we can resolve any issues and ensure you are completely satisfied.

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