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Don Davis Ford
Arlington, TX
4,172 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,172 reviews
February 04, 2010
The sales associate was extremely rude and insulted us upon walking in the showroom. We were planning to buy a brand new Ford SUV and when we walked in the sales associate looked at us and told us that upon walking in the showroom. We were planning to buy a brand new Ford SUV and when we walked in the sales associate looked at us and told us that we must be looking for the used cars and directed us to leave and go over to the used car lot. We were shocked since we are both young professionals with a child. We asked to speak to the Manager and he came over and rolled his eyes and apologized half heartedly and called another associate over to help us. He was just as unfriendly and acted like we were wasting his time even though there was not another person in sight there to buy a car. Everyone I know that has gone there has been treated just a badly. I am not sure what kind of sales tacticts those are. Anyway, we left after a few minutes and bought a brand new SUV at Isuzzu dealer the next day. I did send a letter to them and never got a response. More
by shadow311
Employees Worked With
Sales Associate and Sales Manager
April 26, 2004
My wife and I just bought (4/24/04) a 2004 Avaitor and this was one of the best buying experiences I have had when purchasing a vehicle. The staff was freindly and negotiated with us until we got the deal this was one of the best buying experiences I have had when purchasing a vehicle. The staff was freindly and negotiated with us until we got the deal where we wanted it.<br>This is the second vehicle I've bought, but this was a much better experience. More
by rkhicks
Employees Worked With
Mike Czapp
