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Don Davis Ford
Arlington, TX
4,172 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,172 reviews
May 31, 2018
Fast and efficient The repairs were done quickly and the pick up and drop off service is fantastic. Steven was very nice and the entire process was very efficient. The repairs were done quickly and the pick up and drop off service is fantastic. Steven was very nice and the entire process was very efficient. More
by PARKWAYVET
Verified CustomerEmployees Worked With
Steven Lynn
May 31, 2018
It was an ok I came in looking for a 2018 truck and I was not approved then I got approved for a 2017 but they just brought it to me but I did not get to test driv I came in looking for a 2018 truck and I was not approved then I got approved for a 2017 but they just brought it to me but I did not get to test drive it then I took it home that Saturday and that same night the check engine light came on. The next day Sunday smoke started coming out the pipes. I called them on Monday got it towed and that afternoon they had another for me not informed that is was a 2015 so I got a 2015 for s price of a 2017. I meant the truck is good but not what I came in for . More
by ELIZABETH-ZUBIA
Employees Worked With
Willie Woodard, Leroi Bemenu
May 31, 2018
Quick and Easy I came in to the dealership and was met by Ishmael. I told him what I was looking for and 2 1/2 hours later my daughter was driving away in her new(i I came in to the dealership and was met by Ishmael. I told him what I was looking for and 2 1/2 hours later my daughter was driving away in her new(ish) vehicle. Ishmael was very knowledgeable of the vehicles in the price range I was looking for and worked to get me to finance within a short time. Also to help speed the process up, Willie met with me in Ishmael's office to get financing started. By the time we got to the finance office it was mostly just a matter of print and sign. I have done business with Don Davis Ford since 1998 and have mostly had good experiences. I currently drive a Nissan, and that vehicle was purchased through Don Davis Nissan. More
by jackiecole0
Employees Worked With
Willie Woodard, Ishmael Kigozi
May 31, 2018
Great People The sales staff are wonderful to deal with. They go above and beyond to get you the best deal possible. My family and I would recommend Don Davis Ford The sales staff are wonderful to deal with. They go above and beyond to get you the best deal possible. My family and I would recommend Don Davis Ford Lincoln to anyone ready to buy a car More
by stanko22
May 31, 2018
Another Vehicle I just recently purchased a 2018 Ford Explorer and it is amazing. My family has purchased over 20 vehicles from Don Davis. Thank you to Larry and Clar I just recently purchased a 2018 Ford Explorer and it is amazing. My family has purchased over 20 vehicles from Don Davis. Thank you to Larry and Clark for making this experience another great one. More
by LONSTARDAN916
Employees Worked With
May 30, 2018
Smooth no problems Driver arrived right on time. Very courteous same with pickup. I don’t know the names of the drivers. They work was completed on time and so pleased w Driver arrived right on time. Very courteous same with pickup. I don’t know the names of the drivers. They work was completed on time and so pleased with the car wash More
by sghester
Employees Worked With
Jessica Hall
May 30, 2018
Service A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the t A big THANKS to Joe JOHNSON and his team of mechanics. Once again Joe Johnson and his team of mechanics at Don-Davis Ford of Arlington completed the task I requested plus they discovered an issue with the F-350 brake system and repaired the issue in the same visit. Thank you, Gary HANNA More
by BIGYANK93
Employees Worked With
Bobby Jones, Joe Johnson
May 29, 2018
Poor communication Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone cal Took mustang in for service on a Thursday. Told service tech needed it back by Tuesday. Oil change and tuneup. Nobody answers voicemail or phone calls. Drove to dealership they stated found a problem with the rear differential. Even service managers were hard to get hold of. Finally went and picked up car and took it to another place to get the work done. Have had multiple bad experiences with the service department More
by JWEST325
Employees Worked With
Deloris (person who takes payment) was good , Jody McPhail, Travis Doyle
May 29, 2018
Don Davis is beyond great! Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he ma Thank you Don Davis Ford for lending me a rental during the process of my recall on my Ford Focus RS. Jason with services was assigned to me and he made the experience 100 times better. Thanks again for taking care of me and my car. Jason is excellent at his job. Don Davis Ford is numero uno! More
by TURTLEKID77
Employees Worked With
Jason Kubica
May 29, 2018
The works service every 5000 miles on 2015 expedition Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps wi Service man Danny Reyes always takes care of us on all our Ford vehicles when we need service. I make appointments at his suggestion and that helps with the time it takes to do the service. All services have been done correctly and I am proud to be a Don Davis customer. More
by joedward70
Employees Worked With
Daniel Reyes
