Don Davis Ford
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Repair not tested thoroughly Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all b Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all being effected by one faulty part. Truck brought in to investigate, and we were told that this is something that is outsourced, and only serviced on certain days, and also that a part needed to be ordered. I would have thought this information could have been shared ahead of time, since it was a know issue, but alas. Repairs were completed in a reasonable amount of time and we were told the truck was ready to be picked up. Went in and picked it up with no issues. Was surprised that the truck did not get a courtesy wash, as I thought that was standard at all dealerships, but I guess it is not. Got in and started driving home, and immediately noticed that my truck still showed no GPS, and the NAV screen didn't know where my truck was (icon was moving erratically). Pulled over to try to connect my bluetooth, which did not work. Called the dealership back and was told our service tech had already left for the day, so I had to leave a message. When he called back the following morning, he spoke to my wife and was able to walk her through doing a master re-set to the NAV system to make it function. As of right now, it seems to be functioning properly, just amazed that we would have to do that ourselves and that the technician who worked on it did not actually test it to see if it worked. More
Superior customer service In my opinion this service center is the gold standard and it may be because of one advisor because from day 1 he has not only been reliable on what I In my opinion this service center is the gold standard and it may be because of one advisor because from day 1 he has not only been reliable on what I've reported he also anticipates my concerns and reassures me that he will make sure it's right before he returns my car. More
Great William was courteous He helped me thru the car purchasing situation. I have never bought a car and it was pretty easy. I know I will send all of m William was courteous He helped me thru the car purchasing situation. I have never bought a car and it was pretty easy. I know I will send all of my friends to Don Davis More
Service I took my Lincoln MKX for service and had an oil change done and they provided good service with a car wash. Service job well done. I took my Lincoln MKX for service and had an oil change done and they provided good service with a car wash. Service job well done. More
great service larry hinton did a great job putting together my idea of what I wanted in my new truck and chad work hard to get the financing done great job all aro larry hinton did a great job putting together my idea of what I wanted in my new truck and chad work hard to get the financing done great job all around More
Great experience Ryan Butler was so helpful, as was Willie in finance. I'm very pleased with my experience. This is my 5th car from Don Davis group. Ryan Butler was so helpful, as was Willie in finance. I'm very pleased with my experience. This is my 5th car from Don Davis group. More
Mislead I came to Don Davis used cars to trade my excellent 2016 Lincoln Mkz for another Mkz. But I was shown a 2016 Hyundai Genesis.I was told it had not be I came to Don Davis used cars to trade my excellent 2016 Lincoln Mkz for another Mkz. But I was shown a 2016 Hyundai Genesis.I was told it had not be wrecked when I asked. I asked for the carfax, but during the back and forth negotiations it was not produced. On Driving it I clearly mentioned that there is a whining noise coming from the front. I was told by the salesman that it would be taken care of. They kept the Genesis for 3 days and repaired nothing. Telling me it is the front driver's side wheel bearing and that I should take the Genesis to the Hyundai dealership. And when i again asked for the carfax, they gave it to me 3 day later. It had two hit accidents on it. I paid $3000.00 on this 2 accident Genesis. And got screwed. There words meant nothing. My 2016 Mkz was perfect. I traded it because I nolonger wanted A black car. It's to hot. Signed a very unhappy customer.!!! More
Excellent Service The dealership exceeded my expectations, everybody was professional and customer oriented. This was my first time at this dealership. They did any ins The dealership exceeded my expectations, everybody was professional and customer oriented. This was my first time at this dealership. They did any inspection and washed my vehicle. More
First oil change The gentleman that helped was very knowledgeable and veryhelpful. He made experience very easy. I will definitely return for my next oil change and re The gentleman that helped was very knowledgeable and veryhelpful. He made experience very easy. I will definitely return for my next oil change and recommend. More
Always friendly I have never received bad service from don davis. Jason kubica is always helpful and a delight to work with. I will always recommend don davis I have never received bad service from don davis. Jason kubica is always helpful and a delight to work with. I will always recommend don davis More