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Don Davis Ford
Arlington, TX
4,172 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,172 reviews
August 23, 2018
Great service I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! More
by AMYCC7
Verified CustomerEmployees Worked With
Greg Hopkins, Steven Lynn
August 23, 2018
Laid back, no pressure, friendly I have done business with Don Davis off and on for many years They have always done thier best for my family even in hard times to give me the best I have done business with Don Davis off and on for many years They have always done thier best for my family even in hard times to give me the best deal possible.and service has always been great More
by sfloyd670
Employees Worked With
I met others who where eger to help , Willie Woodard, Davis Dunn
August 22, 2018
Good experience They took the time to find the right car for me and worked with me to find the right payment plan. They where very helpful. They took the time to find the right car for me and worked with me to find the right payment plan. They where very helpful. More
by FARLEYS92
Employees Worked With
Willie Woodard
August 22, 2018
Happy Customer Larry Hinton was the perfect salesman and the kind I wish more dealerships had. I was originally going to purchase from Vandergriff Toyota, but there Larry Hinton was the perfect salesman and the kind I wish more dealerships had. I was originally going to purchase from Vandergriff Toyota, but there were many factors that gave me an uneasy feeling. When I pulled into Don David Ford I already felt more comfortable than when I was at Vandergriff. I will definitely recommend your dealership to my friends. Willie Woodard in finance was great and did not push a lot of "extras" on me that I already knew I did not want. He asked, I declined and we moved forward. Nothing like my experience at Vandergriff. They added items to my paperwork and never bothered to mention them to me - I found them and when I questioned the additional charges they told me it was dealer accessories that I definitely needed. That's when I was done with them. Thank you for teaching your salesmen and finance staff to listen to their customers wants and needs instead of telling customers what they need and or want. It definitely makes a difference. More
by twicker0506
August 21, 2018
Reliable Very professional and communicates everything that needs to be done and the time it will take to complete. So this keeps me coming back. Great Service Very professional and communicates everything that needs to be done and the time it will take to complete. So this keeps me coming back. Great Service! More
by BRIAN.BRADY
Employees Worked With
Daniel Reyes, Jason Kubica
August 21, 2018
Always helpful Wish you had an online appointment system for your service department. Add-on's would be nice: like a free vaccum or car wash. Wish you had an online appointment system for your service department. Add-on's would be nice: like a free vaccum or car wash. More
by Ford Driver
Employees Worked With
Jason Kubica
August 21, 2018
They take care of me every single time An amazing group of folks. Genuinely honest team and dedicated to make Lincoln an outclass brand . Will and his team are committed to high class custo An amazing group of folks. Genuinely honest team and dedicated to make Lincoln an outclass brand . Will and his team are committed to high class customer service. More
by UMARSAEEDMD
Employees Worked With
Will Clark, Chad Walker
August 21, 2018
Customer service is awesome! Always get the best customer service around here! This place is great! There is no other place I’d rather go for my car service! Always get the best customer service around here! This place is great! There is no other place I’d rather go for my car service! More
by sorigarcia12
Employees Worked With
Jason Kubica
August 21, 2018
Broke down from San Angelo headed to Branson Jason was so accommodating and James made repairs and clarified with us previous repair. Both employees incredible assets to Don Davis business. Lee Jason was so accommodating and James made repairs and clarified with us previous repair. Both employees incredible assets to Don Davis business. Lee shuttered us to breakfast and was very friendly. More
by LANKFORD0
Employees Worked With
James the mechanic, Lee shuttle driver, Jason Kubica
August 20, 2018
Disappointed Service advisor Jody M was a great disappointment. She didn't call with a status update on the progress of repairs when I had to leave my car all day Service advisor Jody M was a great disappointment. She didn't call with a status update on the progress of repairs when I had to leave my car all day at the dealership 3 different times. My last visit she quoted me a price of $600 to replace a leaking transmission gasket but it really cost $130, big difference. She was on vacation so I wasn't able to ask her why the difference. Yet when I spoke to her the day before she told me the things she would do the next day all along knowing she would not be there. Also on 5/12/18 they inspected my brakes and gave my front pads a 6 and color coded them green. On this same day they score my rear brakes a yellow 5. I went back 8/8/18 (3 months later) and had my rear brakes done and they scored my front brakes a yellow 4. The explanation from the service manager was that "it's such a small difference and brakes pads could wear that much after 3700 miles." More
by SHANFANM
Employees Worked With
Jody McPhail
