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Don Davis Ford
Arlington, TX
4,138 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,138 reviews
August 27, 2018
Amazing Steven knows how to go above and m beyond. His beans could not be cooler. Managment must be doing a great job to teach there staff the importance of c Steven knows how to go above and m beyond. His beans could not be cooler. Managment must be doing a great job to teach there staff the importance of customer service. I wouldn't recommend any other place to take my vehicle. You can tell they genuinely care about me. More
by travis.doyle18
Verified CustomerEmployees Worked With
Greg ford, Greg Hopkins, Steven Lynn
Helpful August 27, 2018
Great customer service! .... liked being shown what the problem was... not just being told.....liked the 10% savings that I get for being a AAA member. .... liked being shown what the problem was... not just being told.....liked the 10% savings that I get for being a AAA member. More
by KARENRXWOMAN1
Employees Worked With
Jason Kubica
August 27, 2018
Awesome! My servide rep Jason is always great! Hreat cusotmer service, which is hard to get these days! He certainly is full of jokes and conversation. My servide rep Jason is always great! Hreat cusotmer service, which is hard to get these days! He certainly is full of jokes and conversation. More
by CLISBY104
Employees Worked With
Jason Kubica
August 26, 2018
F-150 Took my F-150 for service. all things that I requested were done expeditiously and correctly. Thanks again for everything Jody McPhail. You always mak Took my F-150 for service. all things that I requested were done expeditiously and correctly. Thanks again for everything Jody McPhail. You always make sure I am satisfied before I leave. More
by LONSTARDAN916
Employees Worked With
Jason Kubica, Jody McPhail
August 24, 2018
Excellent car customer service The salesman will were very great and helped me find the right vehicle as a first time buyer. I am satisfied with my purchase and look forward to buyi The salesman will were very great and helped me find the right vehicle as a first time buyer. I am satisfied with my purchase and look forward to buying ford cars in the future More
by ayisha23
Employees Worked With
Willie Woodard, Will Clark, Ty Rivers
August 23, 2018
awesome service Went in for an oil change and asked them to estimate the cost of repairing a fog light that had come loose. As it turns out the light had only come l Went in for an oil change and asked them to estimate the cost of repairing a fog light that had come loose. As it turns out the light had only come loose from the bracket which wasn't broken, so they just put it back in at no charge. Love that! More
by Michelle Dixon
Employees Worked With
Michael
August 23, 2018
Great service I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! More
by AMYCC7
Employees Worked With
Greg Hopkins, Steven Lynn
August 23, 2018
Laid back, no pressure, friendly I have done business with Don Davis off and on for many years They have always done thier best for my family even in hard times to give me the best I have done business with Don Davis off and on for many years They have always done thier best for my family even in hard times to give me the best deal possible.and service has always been great More
by sfloyd670
Employees Worked With
I met others who where eger to help , Willie Woodard, Davis Dunn
August 22, 2018
Good experience They took the time to find the right car for me and worked with me to find the right payment plan. They where very helpful. They took the time to find the right car for me and worked with me to find the right payment plan. They where very helpful. More
by FARLEYS92
Employees Worked With
Willie Woodard
August 22, 2018
Happy Customer Larry Hinton was the perfect salesman and the kind I wish more dealerships had. I was originally going to purchase from Vandergriff Toyota, but there Larry Hinton was the perfect salesman and the kind I wish more dealerships had. I was originally going to purchase from Vandergriff Toyota, but there were many factors that gave me an uneasy feeling. When I pulled into Don David Ford I already felt more comfortable than when I was at Vandergriff. I will definitely recommend your dealership to my friends. Willie Woodard in finance was great and did not push a lot of "extras" on me that I already knew I did not want. He asked, I declined and we moved forward. Nothing like my experience at Vandergriff. They added items to my paperwork and never bothered to mention them to me - I found them and when I questioned the additional charges they told me it was dealer accessories that I definitely needed. That's when I was done with them. Thank you for teaching your salesmen and finance staff to listen to their customers wants and needs instead of telling customers what they need and or want. It definitely makes a difference. More
by twicker0506
