Don Davis Ford

Slow show I have had my 2011 F350 6.7 diesel services at Don Davis Ford since I bought it new, at your dealership. In past events I would go to the truck center I have had my 2011 F350 6.7 diesel services at Don Davis Ford since I bought it new, at your dealership. In past events I would go to the truck center check it in, walked around your dealership looking at new vehicles and in approximately 45minutes it was ready. This time I had to check in (pre-arranges time 7am), I arrived there at 6:45am. Pulled into check in area at 7:15ish and by 7:20 handed key to service writer, who was very friendly. Now, two hours later I go back out to service check in area, find my guy, who advisers they are just pulling my truck around. And before you think it was some big service event it was a oil/filter change and fuel filter change.... time spent there is totally unacceptable!!!!! More

Not very good I have been to DD Ford many times for general maintenance and a few repairs. The worst wait time has been 1 1/2 hrs for an oil change and tire rotate. I have been to DD Ford many times for general maintenance and a few repairs. The worst wait time has been 1 1/2 hrs for an oil change and tire rotate. This time is was 2 hrs and 20 min. I had 2 requests for the service advisor one was to make sure the tires were properly inflated because on previous visits they did not check the other was a good description of the brakes. When they were finished I had to return to get the tires filled and the brake inspection was ok. I was also there to follow up on leasing a vehicle for my wife because I had been happy with the service before. But now I don't know for a dealership that prides themselves on service??? More

First Buyer Experience My parents always purchase their vehicles from this dealership, however my recent visit to the dealership was for my first car purchase. I have the pr My parents always purchase their vehicles from this dealership, however my recent visit to the dealership was for my first car purchase. I have the privilege of working with both Bobby and Willie. They were very kind, patient and ensured I left the dealership with what I wanted for the price I wanted. I will defiantly purchase my next vehicle from the dealership and these two as well as recommend my loved ones to do the same. More

Turnaround time While the service and the personnel courteous and friendly, the turnaround time for the work I had done took much longer than I expected. I was lead t While the service and the personnel courteous and friendly, the turnaround time for the work I had done took much longer than I expected. I was lead to believe the work would take one day, however it took almost three. But the work done seems to have done correctly. Thanks for that Don Davis Service Center, More

Warranty Repairs The Don Davis dealership personnel were very professional, friendly and timely processing my warranty repairs . However, I do have a complaint about t The Don Davis dealership personnel were very professional, friendly and timely processing my warranty repairs . However, I do have a complaint about the Lincoln design of my car. I have had several cars, all with glove boxes, but none of the glove boxes were as delicate as the one in my Continental and could easily be disabled by "excessive" pressure, as I was informed happened with mine. I have been advised that the repair of my glove box is not covered by my warranty and that I will have to pay for it. I refuse to pay for what is obviously a design flaw and will just have to live with a faulty glove box. More

awesome Very professional in business dealing, focused, courteous, meticulus, to the point, make you comfortable and at ease, timely, professionally dressed a Very professional in business dealing, focused, courteous, meticulus, to the point, make you comfortable and at ease, timely, professionally dressed and professional friendly. Good vist! More

AWESOME Jason was very patience and understanding with all my questions and concerns. I arrive 40 minutes early for my appointment but Jason immediately took Jason was very patience and understanding with all my questions and concerns. I arrive 40 minutes early for my appointment but Jason immediately took care of my service AWESOME... More

Great service Dealing with Don Davis(arlington ) ,was so great specially Steven who took care of my car. I had recall from ford, I went to them they fixed same day. Dealing with Don Davis(arlington ) ,was so great specially Steven who took care of my car. I had recall from ford, I went to them they fixed same day... thank you More

Great Truck Buying Experience Many thanks to Larry Hinton who made my new truck purchase a simple, professional experience. Larry worked with me over the phone as much as possible Many thanks to Larry Hinton who made my new truck purchase a simple, professional experience. Larry worked with me over the phone as much as possible to save time from my busy schedule. He listened to to my needs and delivered the truck I was looking for at a fair price. Larry's level of service and professionalism is rare in the automotive industry. Also had a great experience with the finance department's Willie Woodard. Due to Larry and team, Don Davis is my dealership and where I will send my referrals. More

great experience at Don Davis Ford Lincoln. Excellent experience. Xavier Echendu and Ty Rivers were fnatastic to work with. I strongly recomend shopping at Don Davis Ford Lincoln and I will pu Excellent experience. Xavier Echendu and Ty Rivers were fnatastic to work with. I strongly recomend shopping at Don Davis Ford Lincoln and I will purchase another car from them soon. More